Most Inspirational Moment
Walking around Alberobello and Matera
Thoughts on Group Leader
Barbara was a delight. Knowledgeable, warm and attentive to the different needs of the group.
We would like to thank Lynette for her feedback. Whilst we are pleased that she enjoyed the itinerary and found her tour leader, Barbara, to be great, we are very sorry that she was disappointed with aspects of the accommodation. The properties on this tour are usually in typical Apulian style buildings and generally receive positive feedback, so we regret if members of her group encountered issues. The hotel in Matera is carved from rock, thus reflecting the typical and unique architecture of the town, but the material sometimes causes issues with dampness when it rains and we are sorry that this affected Lynette’s stay. We have followed up the issue regarding the broken seatbelts with our local operator to ensure with the transport supplier that this does not reoccur. Marta Marinelli – Product Manager