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Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

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15296 Reviews

4.7 out of 5

Reviews

Disappointing

I want to try to write a balanced review, so will start with what we enjoyed and what was good.

We stayed in Chalet Chocolat, which was comfortable and well located for going into Chamonix. We especially liked having the use of the hot tub in the evening after hikes. Trip organisation was good overall, with smooth transport to and from Geneva. Our group leader, Maria, was kind and personable; we were unlucky with the weather but he did a good job of keeping the mood upbeat and looking after a group of varying fitness levels.

The chalet experience overall unfortunately ruined the trip. I don’t know what was going on with the hosts (I won’t name them as I don’t want to single them out), who have some glowing reviews from previous guests, but it just seemed as though they had had enough and didn’t want to be there. They did what they were required to do but nothing more. Surly, unfriendly and generally as though they couldn’t be bothered and that we the guests were kind of annoying. Perhaps our expectations were too high, I’m not quite sure. Mealtimes were rushed, with it feeling as though we needed to just clear off the table as soon as possible so they could tidy up. One evening they had friends staying and were having their own little social gathering through the kitchen window – on that occasion they were in such a hurry that the main course got slammed down before we had all finished our starters. The food was sometimes nice but on the whole quite uninspiring. My vegetarian options were especially poor and on two occasions given to me burnt, with no apology or offer of an alternative. We had to constantly interrupt them from being on their phones to ask for small things like some more water for the table. One day we ran out of milk – again with no sort of apology, just “here you can have this oat milk instead”. These are all tiny things that it seems silly to complain about, but against the backdrop of the experience everything just mounted up. On the final day, no goodbye or anything, just a request that we be out of our rooms by 8am so that they could start cleaning. Exodus perhaps needs to look at giving their chalet hosts a bit more ground support – this couple seemed deeply unhappy in their job and I would always look to the company in a situation like this to find a way to make things better for everyone!

Honestly, for price point of this trip we expected a much better experience. We have stayed in chalet accommodation previously for far less money and had a lovely time. Based on the experience this time around we are unlikely to book with Exodus again.

Advice for Potential Travellers

Go into Chamonix and buy snacks and alcohol from the Super U - much cheaper than the honesty bar in the chalet. Multipack crisps are charged at €1.50 per packet and a small bag of fruit and nuts is €3! There is no proper drying room but you can use your bathroom heater to create your own quite effectively. Take a hairdryer if you like to have one - there was one in the chalet but only because a previous guest had left it there.

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Reply from Exodus

Thank you for taking the time to submit a review about your recent Exodus holiday, Laura. We’re delighted to hear that you enjoyed the hot tub after your hikes and that the trip organisation, including transport to and from Geneva, was smooth. It’s great to know that Maria was a fantastic group leader, maintaining a positive atmosphere despite the weather challenges. However, I’m truly sorry to learn that the chalet experience did not meet your expectations. Your feedback regarding the hosts’ attitude and overall service is concerning, and I want to assure you that we take this feedback seriously. We share your disappointment in hearing that your experience with the hosts, did not align with the high standards you’ve come to expect from Exodus. Creating a warm and welcoming atmosphere for our guests is of utmost importance to us, and it’s disheartening to learn that we fell short in this regard. While we understand that our hosts typically receive positive feedback for their service, it is troubling to hear that their demeanour during your stay felt distant and unfriendly. We recognise that our hosts juggle many responsibilities behind the scenes, and while their busyness may have affected their engagement with guests, it’s certainly not the impression we want to leave with our travellers. Regarding your concerns that the crew seemed unhappy or unsupported, I want to clarify that many of our crew and leaders are longstanding members of our team, returning season after season, which is reflective of the supportive environment we strive to provide for our crew. Please rest assured that these matters will be thoroughly investigated, and we will take the necessary steps to remind our hosts of the importance of actively engaging with guests. We believe fostering a more inclusive and friendly environment is crucial to enhancing our guests’ experiences, and we are committed to addressing this issue moving forward. Thank you once again for your constructive feedback. We are dedicated to improving our tours and providing memorable experiences and hope that you would afford us the opportunity to welcome you back for a journey that truly reflects the high standards we aim to uphold.

An Incredible Journey Along the Amalfi Coast!

This trip was truly amazing! Each day brought breathtaking views and memorable experiences. The Path of the Gods was a standout, with some of the most stunning vistas I’ve ever seen. Standing above the clouds at Monte Tre Calli and exploring Vesuvius added a captivating historical element to our journey. Hotel Due Torri was the perfect retreat, offering a cozy and relaxing spot to unwind after our hikes.

Most Inspirational Moment

The top of Monte Tre Calli and finding ourselves above the clouds with an spectacular view!

Thoughts on Group Leader

Veriano was exceptional! As a true local expert, he not only shared his deep knowledge of the Amalfi Coast but also went above and beyond to make sure everything ran smoothly. His recommendations for local food were spot-on, guiding us to hidden gems and must-try dishes. He was always ready with helpful tips, ensuring we had the best experience possible. Veriano’s passion and dedication made the trip truly memorable!

Advice for Potential Travellers

The hikes and steps can be quite strenuous, so be sure to, prepare, wear proper footwear, and bring the right gear.

Cycling Croatia's Dalmatian - An Unforgettable Cycling Adventure!

This trip was absolutely amazing! The route was beautifully planned, with breathtaking coastal views, island villages, and so much natural beauty. Cycling through the islands of Hvar and Korcula was a highlight, and ending in the stunning city of Dubrovnik was the perfect finale. Plus, taking a swim in the sea after a long day of biking was the best way to cool off. It was a perfect mix of adventure and relaxation—highly recommend it!

Most Inspirational Moment

After a rewarding climb, the viewpoint overlooking the island of Brac was truly breathtaking!

Thoughts on Group Leader

Our group leader, Bojan, was fantastic! His great knowledge of the local area and our route made a huge difference. He expertly guided us through the hills/ route and even stepped in to fix a flat tire on the go. His support and expertise were truly invaluable!

Advice for Potential Travellers

E- bike is a plus if needed! Otherwise, a support vehicle is there as well

Stunning views, lovely group and amazing wildlife

If you want to see as much of the country as possible while enjoying the plethora of wildlife Costa Rica has to offer this is the perfect trip!!

Most Inspirational Moment

It’s always been a dream of mine to see Toucans in the wild and towards the end of the trip I lost count of how many we spotted.

Thoughts on Group Leader

Our leader Monica was amazing her wildlife knowledge was second to none.

Advice for Potential Travellers

Make sure you have a good quality rain jacket and a good pair of binoculars!

classic dolomites

Overall an excellent experience, headquartered in Campitello de Fassa. Accommodations/food was very good. Hiking all fun. Great leaders.
My only recommendation would be the city busses were not timely, and they were full at times; having been cut back from the summer schedule..
It would be worth a few extra $ to have private transportation in the morning to the hike/gondola site.

Most Inspirational Moment

Probably first day experiencing Marmolada on a beautiful sunny day.

Thoughts on Group Leader

Both Jenny and Pol were excellent

Advice for Potential Travellers

be prepared with rain gear.

A fabulous week in Tuscany

The week was full of many different experiences. Despite a smaller group than usual, the walking was excellent, even though it was very hot. The wine-tastings were very different, and all informative, some with some nice nibbles included. The hotel is lovely with an excellent (ask for a room with a view) with a swimming pool and home made pizzas to die for. City-wise, we visited St Gimignano, Siena (brilliant guided tour included) and Florence. Our guide, Jordan, did a great job keeping us under control.

Most Inspirational Moment

Meeting El Magnifico in his bakery in Siena

Thoughts on Group Leader

Brilliant

Advice for Potential Travellers

Make sure you get a room with a view Take lots of water on the walks!

Holiday Bellissimo

This was a truly delightful holiday – one of my best ever. Beautiful, inspiring places to visit. Fabulous hotel with welcoming staff and delicious food. An amazing local tour guide who made us feel like VIPs. An itinerary custom-designed to delight all the family. Opportunities for the kids to learn to make local dishes in the hotel kitchen. A lovely tour group who we got on so well with. If exodus do other such holidays will join in an instant.

Most Inspirational Moment

Reaching the halfway point on the "Pathway of the Gods" walk. While a hot and sweaty walk in >30 heat, the vista we were presented with was incredible. The Amalfi peninsula marching into the shimmering sea with the Isle of Capri tantalizingly in the distance.

Thoughts on Group Leader

Fantastic. He clearly knew the local area so well and helped us avoid the tourist traps and find the hidden treasures. He was always friendly, never a chore. He was one of the highlights of the trip.

Advice for Potential Travellers

Book, you won't regret it. In height of summer it is hot - be prepared! On your free day, a visit to Ravello is a great choice. Go for the package of 7 cocktails at the hotel bar - a great deal. Try a limoncello spritz!

Highlights of Albania

This was my first trip with Exodus and it didn’t disappoint! The itinerary was quite fast-paced which meant we could cover a lot of ground. It made for an extremely interesting trip with a variety of history, culture and picturesque landscapes. I’d highly recommend it.

Most Inspirational Moment

The scenery was breathtaking in Llogora National Park, Kruje and Berat the latter of which was especially lovely as we stayed within the castle walls. I had no prior knowledge of Albania so found the history both compelling and fascinating and enjoyed seeing the archeological ruins at Apollonia.

Thoughts on Group Leader

I have to give particular mention to our tour guide Armir and bus driver Medi who were both excellent. Armir was very knowledgeable and passionate about his subject and Medi was a very capable and safe driver. As a group we were lucky to have them and they made the trip a fun and memorable experience for me.

Advice for Potential Travellers

Insect repellent to fight off the Albanian mosquitos…they took a shine to me! Also, ask for two sets of keys if sharing a room.

Amazing hikes in beautiful Dolomites

We had a wonderful week hiking in the Dolomites. The level 3 hikes were challenging with excellent guidance by our leaders. Excellent service and food at the hotel. Fun group of hikers. Overall a very enjoyable experience.

Thoughts on Group Leader

Our group leaders, Jen and Pol were outstanding. Each of them offered individual guidance and helped meet the needs of each traveler.

Epic!

What a trip, what an adventure, it was fabulous in every way, if you love walking, if you love the mountains, I’d highly recommend it. Firstly the scenery is epic, I don’t think I’ve ever said wow so many times!

The hotels like the food is a bit varied from the superb to the basic, but it all does the job and at the end of the day your often so tired as long as you’ve got something hearty to eat and some where warm and comfy to sleep that’s all you need. Yes, it would be nice if all the rooms had ensuite showers and toilets but on the few occasions they didn’t it was no big deal.

One thing that is a big deal is the weather in the Alps, which I can imagine can make or break a trip. I went near the end of the season (the last week in August first week of September) and fortunately it worked out great – The trails were quieter and we were so lucky with the weather – it was in the 20s virtually the whole time we were there and we only had one day of rain.

So in summary, if you’re thinking about it, if you’re on the fence go for it you won’t regret it.

Most Inspirational Moment

It's hard to say but probably making it to the top of the highest pass of the tour and crossing into Italy, where we stopped at a refuge for the best cup of drinking chocolate ever and while I was sat outside enjoying my drink and admiring the spectacular views I received a phone call from my son to say he was getting married. That was a bit of a moment!

Thoughts on Group Leader

Fantastic!!! It's not an easy job to manage a large group of people of widely different backgrounds, ages, and fitness levels over a two week 175km hike when you're with them from dawn till dusk but Adrian did it with ease and a smile. His energy and enthusiasm was unlimited and he also had a lot of patience, which I'm sure helps. He also went the extra mile to make sure everyone had the best trip possible, and I was blown away when he offered to give up his day off to take us back up the mountain above Chamonix on our last day (to a bit of the trail we'd missed the day before because of the heavy rain) so we could end the holiday on a high both literally and metaphorically. This is one of the best holidays I've ever been on and a big part of that was Adrain.

Advice for Potential Travellers

The number one bit of advice is - Get fit before you go, the fitter you are the more you'll enjoy it. As it is challenging, the distances themselves aren't that bad, it's not that technical, the paths are mostly good and there's very little scrambling but it's the elevation gains and the descents that really take it out of you. The second bit of advice is - Make sure your waterproofs are up to scratch, which includes bags and boots. We were lucky, we only had one day of rain but when it comes on the trail there's no place to hide, and after just three hours of heavy rain all of our rucksacks were soaked even though they all had covers. With that in mind I'd recommend dry bags for your stuff inside your rucksacks and waterproof document holders your paperwork because the last thing you want is for your passport or your insurance documents to get drenched. Also think about taking a power bank, it's not absolutely necessary but a few of the rooms I stayed in only had one power socket, and when you're sharing with two or three people that can make charging your electronics a challenge. Finally, if you're into barefoot/minimalist footwear (like I am) try and find some with a little more padding. I've been a big fan of this type of footwear for years, I don't hike in anything else, and in the Peak District where I live I don't have any problems they work great. But after the first day of the Tour I was having second thoughts about my Vivobarefoot hiking boots as most of the path down to Montroc is like a stoney beach and you feel it. Fortunately after the first day things improved but there are a lot of rocky paths on this trip and if you are into minimalist footwear it might be an idea to bring along a pair of trail runners that you can switch to when the going gets tough.