Most Inspirational Moment
Wonderful Africa
Thoughts on Group Leader
First week useless, second and third weeks brilliant
Advice for Potential Travellers
Ask questions : 1) is the vehicle safe?; 2) is there 'working' air con?: 3) how old is it?; 4) has the guide/driver done the trip before?; 5)are the trip note 'driving' times reasonably accurate?; 6)if you are tall, how much leg room is there? 7)is there room to move on the bus?.
We would like to thank David for his review, however, we are genuinely sorry to learn that the first week of this holiday did not meet his expectations. Regrettably, due to a miscommunication on the ground in South Africa, our local team provided a smaller vehicle than is usually used on this tour; while we would like to clarify that this vehicle was serviced and signed off by qualified mechanics as in a safe condition prior to the trip starting, we acknowledge that it would have been slightly cramped and uncomfortable, for which we remain very sorry. Upon being made aware of this issue, a larger vehicle was supplied, and we would like to assure any future customers considering joining this tour that this unfortunate error has not recurred since this trip. We were delighted to read that David felt the second two weeks of the trip were brilliant, which we find is much more in line with the feedback we usually receive from this tour. John Penge – Product Manager