Book and Travel With Confidence
A safe and secure return of adventure
We are dedicated to creating incredible adventures that are run responsibly, so as the world reopens, our customers can continue to book and travel with confidence. We regularly review and update the way in which we operate our holidays to keep our travellers safe, healthy and happy.
We are proud that Which? named Exodus Travels as a recommended provider again this year for the 7th year running, giving us a score of 5/5 for customer service, and we’re also rated Excellent by our customers on Trustpilot, so you can rest assured we have all bases covered. All you need to do is relax and enjoy your holiday.
Book With Confidence
You can rest assured that with our industry leading booking flexibility and complete financial security, you are in safe hands if you need to change your plans.
We will refund you if we cancel your trip for any reason.
COVID-19 refund promise
We will refund you if you have to cancel your trip due to COVID-19 reasons.
21 DAY No-Fee Flexibility
Transfer your trip free-of-charge up to 21 days before departure.*
Complete Financial Protection
Your booking is protected though our ABTA bonding & ATOL membership.
What you need to know:
- You will receive a guaranteed refund if we have to cancel your trip for any reason (in accordance with your Statutory rights).
- We will refund you if you can’t join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the Government to self-isolate. View full terms here.
- Up to 21 days before departure you can transfer to another trip free-of-charge for any reason (excluding international flights, and any non-refundable in-destination costs). *Please note on our self-guided range of holidays you can make changes free-of-charge up to 31 days before travel. View full booking conditions for details.
- Up to 42 days before departure you can cancel free-of-charge and we’ll refund the balance, and hold the deposit for you to use towards a new booking made within 12 months (excluding international flights, and any non-refundable in-destination costs – view full booking conditions for details).
- Your funds have full financial protection through either our ABTA bonding or ATOL membership.
- We also offer a hassle-free flight booking service for all UK customers, including enhanced flexibility options where available.
- Excludes Polar Expeditions and Voyages – see full booking conditions for details.
Your Stress-Free Travel Experience
We’ve taken care of everything from the moment you book to the minute you return to home soil, always with your health, safety and well-being as our top priority.
Expert Travel Advice
Complete support to guide you through pre-departure requirements, as well as on your trip, and we’ve built in time for return testing if needed.
Small Healthy Groups
We travel in small ‘COVID-Clear’ groups, with all members holding proof of vaccination, recent negative test or recognised immunity before travel.
Our 5-stage approval process before a destination opens to our guests.
Clean & Safe
Enhanced, regular cleaning at accommodation, at meals and on transport.
Exodus Travels has adopted the World Travel and Tourism Council’s health and hygiene global standardised protocols to keep your travels safe.
Recommended by Which? this year and for the last 6 years.
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