Book and Travel With Confidence

A safe and secure return of adventure

We are dedicated to creating incredible adventures that are run responsibly, so as the world reopens, our customers can continue to book and travel with confidence. We regularly review and update the way in which we operate our holidays to keep our travellers safe, healthy and happy.

We are proud that Which? named Exodus Travels as a recommended provider again this year for the 7th year running, giving us a score of 5/5 for customer service, and we’re also rated Excellent by our customers on Trustpilot, so you can rest assured we have all bases covered. All you need to do is relax and enjoy your holiday.

If you wish to purchase COVID inclusive travel insurance, we recommend purchasing from our partner Campbell Irvine here, who have created a tailored policy specifically for Exodus customers. Exodus is an Appointed Representative of Campbell Irvine Ltd who are authorised and regulated by the Financial Conduct Authority. Please note this policy is only available for customers who reside in the UK

Book With Confidence

You can rest assured that with our industry leading booking flexibility and complete financial security, you are in safe hands if you need to change your plans.

REFUND Guarantee

We will refund you if we cancel your trip for any reason.

COVID-19 refund promise

We will refund you if you have to cancel your trip due to COVID-19 reasons.

21 DAY No-Fee Flexibility

Transfer your trip free-of-charge up to 21 days before departure.*

Complete Financial Protection

Your booking is protected though our ABTA bonding & ATOL membership.

What you need to know:

You will receive a guaranteed refund if we have to cancel your trip for any reason (in accordance with your Statutory rights).
We will refund you if you can’t join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the Government to self-isolate. View full terms here.
Up to 21 days before departure you can transfer to another trip free-of-charge for any reason (excluding international flights, and any non-refundable in-destination costs). *Please note on our self-guided range of holidays you can make changes free-of-charge up to 31 days before travel. View full booking conditions for details.
Up to 42 days before departure you can cancel free-of-charge and we’ll refund the balance, and hold the deposit for you to use towards a new booking made within 12 months (excluding international flights, and any non-refundable in-destination costs – view full booking conditions for details).
Your funds have full financial protection through either our ABTA bonding or ATOL membership.
We also offer a hassle-free flight booking service for all UK customers, including enhanced flexibility options where available.
Excludes Polar Expeditions and Voyages – see full booking conditions for details.

View Full Booking Conditions

Your Stress-Free Travel Experience

We’ve taken care of everything from the moment you book to the minute you return to home soil, always with your health, safety and well-being as our top priority.