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Grand American Adventures is now part of Exodus Travels.
We will now be using the brand name of our award-winning sister company Exodus Travels.
With the changing situation regarding the current COVID-19 outbreak, disruptions to your travel may occur. This page will be updated with the latest information regarding your Exodus Travels tour, in order to ensure you’re prepared and informed about any changes.
If your trip is impacted by COVID-19 related travel restrictions we will contact you. We’d encourage other travelers with bookings not to call our contact centre during the next few days, unless necessary, in order for us to contact those who are impacted. We really appreciate your support while we make these arrangements.
We have suspended departures between between March 17 and August 31, 2020, if you were due to travel with us then you will be entitled to a voucher towards future travel. Please read here for more details.
For trips departing on or after September 1, 2020, the following applies:
We will always follow UK Foreign, Commonwealth & Development Office (FCDO) advice, and we will not operate tours to areas where the advice is against all non-essential travel.
We’re proud to offer one of the most flexible travel policies in the industry, and our Exodus Travels Booking Promise offers transferable deposits and no change fees to move to another tour (subject to conditions).
Read our Exodus Travels Booking Promise.
We have provided written advice to our local partners and tour leaders so they can be vigilant about potential exposure to the virus for themselves and for group members, they can be aware of the symptoms and be aware of the standard protective measures, should they be required.
We request that any of our guests who have any reason to believe they may have a higher than expected risk of infection to contact us to discuss suitable actions. This includes people who believe they may have been close to an infected person in their country of residence or abroad.
If your trip has been impacted by COVID19 you will be contacted by our team to discuss your next steps, you do not need to call us. Please be patient while our customer teams work through bookings in order of proximity to departure. We really appreciate your support while we make these arrangements.
If you need assistance in a genuine emergency please call our out of hours Duty Office on +44 (0)844 326 7041.
Updates will be added to this web page as and when they become available.