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Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.
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This is a wonderful trip! So many great sights from the two cities of Porto and Lisbon and all of the beautiful scenery in between! The coast is so scenic with the rugged cliffs and blue ocean
The downhill ride into Foz. Coming around the last bend in the road to see the ocean and the city of Foz from above was spectacular
Our group leader was João. He was wonderful So knowledgeable and patient and professional but most important was his friendliness and sense of humor
Take your time cycling and enjoy the scenery
This was a brilliant walking holiday for me. Always wanting to be near the sea, and not disappointed this time! The walks were well chosen, a mixture of easy and slightly more challenging bits. Our brilliant guides, Francisco and Rafael made sure the pace was right for all of us, pointing out interesting features of nature or history along the way. They seemed to go the extra mile, treating us to a glass of bubbly at sunset on the Castle in Aljezur, a lovely touch!
The sudden view of Bordeira bay was very impressive..Laurence of Arabia land!
Both our leaders , Francisco and Rafael were brilliant.
The walks were really easy, but I found poles were very helpful for the ‘technical’ bits and would advise anyone with unsure feet to bring some , and maybe get used to them beforehand.
The real strength of this tour was the use of local guides who gave us their stories of life under Soviet occupation and family histories of displacement. Learning about the terrible war time history of the region was balanced by moments admiring beautiful buildings and lovely beaches and forests. There was enough free time to wander and visit a few museums – recommended the Maritime museum in Tallinn, The Occupation Museum (take a tour) and Art Nouveau Museum and Ghetto Museum in Riga. In Vilnius and Tallinn the KGB Museums. There were some long bus journeys, very flat landscape but plenty of coffee and toilet stops!
Riga - with its beautiful art nouveau buildings. And we will never forget local guide Olaf's lively tour of the Rundale Palace and the language of fans.
Andrius was an exceptional group leader - friendly and with a dry sense of humour, a good organiser and he was able to bring everyone together as a group.
Consider having a stopover in Helsinki and then taking the ferry across to Tallinn to start the tour.
This was a good trip but could have been even better. Highlights were seeing orangutans, proboscis monkeys and pygmy elephants in their natural setting.
On day 2 trip notes state a day trip to Bako NP and we left hotel at 7.45am. Unfortunately we were back at hotel by 1.30pm and this included an hour spent having lunch at Bako. Felt that if Exodus weren’t giving us the day trip promised then they could have added in an optional afternoon trip perhaps to Semenggoh to see orangutans.
On day 5 you fly from Mulu NP to Kota Kinabalu and meet new guide as Exodus have recently changed the trip so that you have different guides in Sarawak and Sabah. This is difficult for both group and guide as you no sooner meet new guide than you have a free day in KK (unless you choose the snorkelling day trip option). Unfortunately the hotel in KK has no outdoor space or swimming pool and Exodus need to upgrade this hotel to make free day more comfortable.
Stay in longhouse on Day 7 is a one-off experience and some on group really didn’t enjoy the basic facilities on offer. Unfortunately day 8 was a Sunday and the tea factory was closed so this spoiled the tea factory visit as there is no atmosphere being shown round an empty factory.
When i booked trip we were meant to get an included lunch on day 8 because the Gomantong Caves were closed to the public. This was outwith Exodus control so this was an acceptable compromise however in July the caves were open to public. Exodus cancelled the “free” lunch on Day 8 but we then had to pay to enter Gomantong caves when we visited on Day 10. Seems a stupid example of penny pinching on a fairly expensive trip.
On the nights of days 10 and 11 we stayed at Nature Lodge on Kinabatangan River. No mosquito nets were provided in the rooms and most of the group were bitten. Food at Lodge was included but was fairly basic and poor quality. Three river cruises were included whilst staying at Nature Lodge but entire group was charged 60MYR a head for the final cruise because they took us upstream in search of pygmy elephants. It seemed unnecessary to charge group this extra £100+ as we had an included cruise, were not out for any longer than we would have been and probably used the same amount of fuel. Also didn’t like that it was compulsory- if entire group didn’t agree then trip to find elephants wouldn’t happen.
Borneo rainforest Lodge in Danum Valley was lovely but unless you opted out of arranged activities it was full on for the entire visit and exhausting.
My main concern on this trip was the amount charged for single supplement. This is not something that you give much thought to until you find yourself travelling solo. On this holiday paying the supplement only gets you your own room for 10 nights as you have to share for 2 nights at Mulu NP and Rainforest Lodge in Danum. The other 10 nights are spent in fairly average hotels and a quick check of prices showed that the entire cost of a room in these hotels was fractionally less than the single supplement. Given that the basic tour cost includes accommodation surely the single supplement should only charge the additional 50% cost of the room. I and other solo travellers on trip definitely felt ripped off by single supplement charged.
Seeing orangutans in the wild
Two group leaders (Nik and Rony) - took a couple of days to get used to change. Both very good.
Take plenty mosquito spray for Kinabatangan River and good waterproofs for Mulu.
Thank you for taking the time to submit a review, Linda, and we were pleased to read that you generally enjoyed your time in Borneo with us, particularly witnessing a variety of wildlife in their natural habitats. On the other hand, we are genuinely sorry thar you were disappointed with several other elements of the tour, which took some of the shine off your holiday. Our product team endeavours to produce the most up-to-date and accurate trip notes possible; all our trip notes are thoroughly checked and signed off by our local manager at the beginning of each season and these are updated throughout the year if any inaccuracies are brought to our attention. It is certainly never our intention to provide misleading information, so we regret that you felt this was true of some of your tour. Regarding day 2’s itinerary, this generally involves a very early start to Bako National Park, lunch, and a mid-afternoon return to the hotel to relax. Though, due to the nature of adventure travel, timings are always flexible, it sounds as though your group completed this activity quicker than usual and we regret if this left you feeling as though you missed out on the opportunity to do an afternoon activity. Next, recent changes to guiding legislation on Borneo has forced our hand into have two leaders on this trip. Whilst this may not be everyone’s preference, it is standard on our other trips in this region and we have found that it generally works very well. We appreciate that clients enjoy comfortable accommodation throughout their trips and we are sorry that the Kota Kinabalu Hotel fell short of your expectations, particularly as you had a free day here. This trip is classified as “classic” according to our comfort ratings and we feel the hotel meets this description, as well as being perfectly located in the centre of town. On the topic of accommodation, we note that some members of your group didn’t particularly enjoy the longhouse; we do specify in our literature that it’s fairly basic, which usually sets our clients’ expectations accordingly, but we feel it is worth doing as it provides an authentically Bornean experience. The Nature Lodge on Kinabatangan River is also rather basic, but we should mention that options in this part of Borneo are extremely limited and it is visited for its prime wildlife viewing opportunities, which we hope you enjoyed. We acknowledge, however, that the food service here could be improved and I can assure you that we are currently discussing this with the management to ensure better culinary experiences for future groups. The Gomantong Caves and day 8 included lunch were removed from our WOH itinerary for 2024 as we were advised they would be closed to the public all year. We understand that the caves were, in fact, open during your trip and you were given the opportunity to visit on day 10 but were disappointed to be asked to cover your entry costs. This is not an official optional activity we advertise and it appears your leader simply offered this at the time; however, as this was entirely optional, we do not feel that you were left short-changed on this occasion. We recognise that value for money is important to our customers and we were, therefore, concerned to receive your feedback about the cost of your single supplement. We negotiate rates with hotels a long time in advance of departure dates and we are held to those rates for a season, even when hotels may lower their own prices for last minute walk-ins, online bookings or other avenues through which guests can make reservations. The hotels we use often charge us the same rates regardless of room type, with no reduction for singles, which further impacts our ability to reduce the single supplement charge. Nevertheless, we endeavour to negotiate rates which are fair and favourable for our clients and we can assure you that the amount you paid for your trip was reflective of its inclusive elements. We would like to thank you, again, for your detailed feedback, as this will allow us to make improvements to this tour for future Exodus customers. We sincerely hope that, despite certain disappointments, you will continue choosing us for your adventure travel plans.
Kelly Reid, Product Manager
This is an excellent trek. Definitely a challenging hike as you are either going up or going down – both can be as tough! This tour is definitely worth the challenge though – the scenery is spectacular every day of the hike! Exodus have organised a great trek, with welcomed rest days in between hiking days. The campsites are great – a couple of wild ones with little amenities, however this gives you the opportunity to bath in the rivers to sooth those tired feet!
Waking up everyday to see the most beautiful views of the alps and sharing that feeling with other like-minded people - and of course completing the tour!
We were fortunate to have Jeffry as our group leader - He is a very experienced, enthusiastic and inspiring guide who shared his vast knowledge on the geology, flora and fauna of the area. He set a good pace for the group and his guiding was very considerate. He was very caring, adaptable and had a great sense of humour. I loved the morning warm up we did before starting off each day! Jeffry was assisted in camp with Albert - He would set up camp for us and greet us with biscuits and a hot drink or a cold beer (from his honesty bar) after a long day hiking. We had some great camp meals cooked by Albert - often more favourable than the restaurants! They made a great welcoming team.
Like other reviewers have mentioned - be prepared for long days hiking. We were up and off by 7:30am most days after making lunches and packing up camp - we would arrive at camp between 4-5pm most days. We were very fortunate with the weather in Aug/Sept and only had one day of rain and no snow, however wet weather would definitely add to the challenge. If you are prepared to muck-in around camp every morning & night after a long day then this tour is for you! That said, I would highly recommend this tour - you will not regret it!
A wonderful holiday visiting four countries and four capital cities. The cities and towns are beautiful and the trip involves a visit to a number of UNESCO World heritage sites. The cycling is varied using country roads, tracks and through forests.
Learning about what it was like to live in the countries under communist rule and about the fall of the iron curtain.
Jan was excellent. He kept us well informed and organised restaurants and tickets for a concert in Vienna for us. He was knowledgeable and enthusiastic about the countries we visited. It was particularly interesting to hear about his time growing up in Slovakia.
We naively assumed that the weather would be good but we lost some day's cycling due to rain, so take some wet weather gear.
This trip had everything – great guides, great food, wide mixture of activities, and eye-opening perspectives on Morocco’s history and culture that exceeded my expectations.
Sahara and Atlas Mountains - especially the camel ride in the Sahara.
This was my second Exodus trip (the first was the Baltics) and both group leaders have been fantastic. The Morocco trip was more challenging than the Baltics, for the group leader, due to the diversity and remoteness of much of the country to which we traveled - from the cities to the remote mountains and desert. Our group leader for Morocco, Kahled, made sure we were always well-informed and supported. He seemed to be on top of everything making us feel secure and always available for questions. His selection of local guides was superb. I give Kahled a 5+ out of 5 - and I'm an academic.
Go to Morocco...you won't be disappointed.
The actual rides did not match the trip notes. The description that suggested we would be on trails seeing lots of small villages and churches, the Baltic Sea; the lakes were not true. We rarely saw any of the suggested items. We cycled a lot of roads which was pressured for time and one day on a supposed coast road it was a long slog on a main road with heavy traffic with no views to the sea or lake. The itinerary stated going through forests and meadows but you might as well describe a journey from Kendal to Penrith as travelling through mountains past lakes and pastures but you’re still on the M6!
We were often late getting started on the ride( one day 5pm) and rushed for the showers and evening meals so it felt like boot camp. It needed a rest day built in. We decided to skip one ride to visit Riga as there was v little time to sightsee the major cities otherwise. The bikes were heavy and not well maintained as was the coach which finally broke down delaying the start of that days riding which meant missing the end destination of a monastery. Some people were on e bikes and were often allowed to set the speed so we were v often v spread out and this caused problems for the leader with people getting lost. The trip needs a complete revamp and possibly more initial assessment of individuals needs as these were v varied and would have helped to know peoples sizes to fit the bikes better.
Badly planned; poorly led; badly maintained bikes and dishonestly described trip notes which should fall under the rules of the trade description act. Promised a lot but didn’t deliver
I enjoyed the swims in lakes and the Cold War and Amber museums. The last day was the best with a cycle ride on quieter roads with no traffic through more interesting countryside than the usual pine forests ( which became a bit samey ) a boat trip and a swim in the lake. The overall trip needed more variety like this particular day. The choice of hotels was ok. The city visits were good but needed more time.
Vee was possibly new to the tour and had some challenges to deal with both with poor bikes , a lady who was sick and needing hospital admission, a dodgy coach and a group with v different needs. She also got lost on occasions. She wasn't v clear with her instructions and didn't always wait for us all to come together before imparting them which was a consequence of her allowing the group to get too spread out. Her English was good but she confused the group with mixing vital parts of information with then too many options. However she gave us lots of history of the three countries plus her own experience of having lived during the occupation. She arranged a number of activities but timings were not always well planned. I do feel though that a trip like this with a big group ( we were 15) needed two guides.
Don't do it! But if you decide to bring your own sink plugs!
We take great pride in our tour leaders at Exodus and the positive impact they have on most of our trips. We were, therefore, concerned to discover that yours appeared unprepared to deliver your cycling trip to the high standards we expect. We have an experienced pool of leaders in the Baltics, who receive consistently strong feedback from our groups, however, you may be aware that this was your leader’s first departure with Exodus. Though our leaders undergo thorough training, which includes our extensive induction module, we still find that they find their first trips somewhat daunting, and it appears that this was true of your leader. Though we have every faith in her to be a successful leader for us with additional training, following a review, we do not feel that she is right for our cycling tours and can confirm that she will not be leading any Cycle the Baltics departures this year. We recognise this cannot change anything for you, but we do hope it shows that we listen to our customers’ views and act on feedback to improve our trips.
Vivien Urban, Product Manager
Title taken from our Group Whatsapp – which was just part of the story. Had high hopes for this holiday and they were fully met. We thoroughly enjoyed ourselves and would recommend this holiday to those seeking a real Tuscan experience.
Hard to pick out one when we visited many inspiring places. However, our 2 favourites were: 1. After a very interesting wine tour with Cesar, we then had a guided tour of the family mansion before we sat down to enjoy his wines and an ample spread in the Olive Press room. It was a fabulous experience despite getting bitten in the Vineyard. Please take insect repellent and after bite cream. 2. Gill my partner, particularly enjoyed sitting outside and surveying the Tuscan landscape whilst the sun set and we were eating the pasta which we had made.
Alejandro is a very experienced guide who is able to take everything in his stride. He was conscientious, knowledgeable and sociable. Always helpful and was there for us. Liked him a lot!
Already stressed above, please pack your insect repellent and after bite cream. The mozzies, flies etc are viscous. May have just been the time of year. You do get value for your money but your holiday can be pretty full on with tours and social events. On the day off, we did appreciate relaxing around the pool before we went to San G. later on in the afternoon. Do it and go!
An insightful view of the food influences, inspired by the Arabs and Normans. The island itself is incredibly fertile, enjoying an ideal climate for the cultivation of produce, such as olives, oranges, lemons, aubergines, tomatoes, pistachios and almonds, not to mention the fresh seafood caught right off the coast. A visit to the renowned wine cellar on Mount Etna, to enjoy a wine tasting and lunch, followed by a walk around the most active volcano in Europe.
Learning from the accredited Tour Guide, which was allocated for the day, how the Temples of Agrigento was built.
He was very engaging and informative.
Bring a warm jacket for your Mount Etna hike.