Most Inspirational Moment
The Path of the Gods!!
Thoughts on Group Leader
Nico was very careful and took his responsibilities to us very seriously. This was surely not easy as the walks were challenging and I’d guess the average age in our group was mid-seventies. Anything could have happened but thanks to Nico there were no casualties.
Thank you for sharing your experience and for highlighting both the memorable and challenging aspects of your trip. We’re delighted to hear that the views, walks, and group camaraderie made for an enjoyable adventure overall.
We’re very sorry to hear about the issues you encountered with your transfer arrangements. We understand how frustrating it must have been to receive conflicting information and to have a verbal agreement not honoured. This is not the level of service we aim to provide, and we’re reviewing our local processes to ensure clearer communication and accountability in future.
Your suggestion regarding daily itinerary updates is greatly appreciated. We agree that a simple written summary via WhatsApp would make it easier for guests to stay informed, especially when plans shift due to weather. This already happens on some of our trips and we’re looking at ways we can improve the use of WhatsApp across the board.
We also appreciate your feedback on the acoustics in the meeting and dining areas. Creating a comfortable environment for briefings and meals is important, and we’ll share your comments with the property to explore possible improvements.
Thank you again for your thoughtful review. Your insights help us improve, and we hope to welcome you on another adventure soon.