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Travel Disruption Advice

Exodus Traveler Information on Coronavirus

 With the changing situation regarding the current COVID-19 outbreak, disruptions to your travel may occur. This page will be updated with the latest information regarding your Exodus Travels tour, in order to ensure you’re prepared and informed about any changes.

If your trip is impacted by COVID-19 related travel restrictions we will contact you. We’d encourage other travelers with bookings not to call our contact centre during the next few days, unless necessary, in order for us to contact those who are impacted. We really appreciate your support while we make these arrangements.

 

Will my tour go ahead?

We have suspended departures  between March 17 and August 31, 2020, if you were due to travel with us then you will be entitled to a Refund Credit Note towards future travel. Please read here for more details.

 

For trips departing on or after September 1, 2020, the following applies:

 

What if I want to cancel my trip?

We’re proud to offer one of the most flexible travel policies in the industry, and our Exodus Travels Booking Promise offers transferable deposits and no change fees to move to another tour (subject to conditions).

Read our Exodus Travels Booking Promise.

 

Keeping you safe while on our trips

 

Self-screening

We request that any of our guests who have any reason to believe they may have a higher than expected risk of infection to contact us to discuss suitable actions. This includes people who believe they may have been close to an infected person in their country of residence or abroad.

 

Pre-travel checks

 

Contact Us

If your trip has been impacted by COVID19 you will be contacted by our team to discuss your next steps, you do not need to call us. Please be patient while our customer teams work through bookings in order of proximity to departure. We really appreciate your support while we make these arrangements.

 

Updates will be added to this web page as and when they become available.