Reviews

One of our best holidays ever

The linear nature of the journey, flying into Port Elizabeth and out of Cape Town rather than in and out of Cape Town added outward time but importantly ruled out back-tracking which would have added travelling time unproductively and would have been boring. We were blessed with an exceptional tour leader (more later) and felt we enjoyed all events to the maximum possible with the best sub-contractors available. Long journeys were broken down into manageable chunks by inserting small stops and this allowed the driver recovery time and also added interest for the party. We were taken ‘beneath the surface’ on this trip with this leader and that added so much to our comprehension and enjoyment. The tour was well-paced with never less than two nights in one place so you did not feel you were ‘living out of a suitcase’ which would possibly have led to exhaustion, both physical and mental.

a trip along the silk road

This was a busy trip through three very contrasting countries. Almost a surfeit of historical monuments in Uzbekistan, just a glimpse of Kazakhstan and then the natural beauty of Kyrgyzstan. Some long bus drives but with plenty of “photo stops” and the drives are a great way to appreciate the scenery and see a little of local life along the way. The food was fine, and it was fairly easy to avoid meat, with plenty of delicious salads and pumpkin manti (a type of dumpling) usually available. Also some lovely soups, but often with unexpected chunks of lamb or beef. I did also enjoy the plov and the kebabs, as well as the fresh bread. The people were mostly friendly, welcoming and curious – we encountered no problems.

Sicily in a week

My husband and I had a fabulous trip to Sicily – a place I knew I would adore and I was not wrong. In 8 days you can only scrape the surface of this wonderful island but this round trip was a great way to see what it can offer. It was a perfect introduction to somewhere we will return to many times.

AMAZING!

One of the best wildlife experiences ever – to get so close to the hippos and elephants on the river in the canoes was incredible

Bosnia hertz walk

Very good, particularly impressed by ou magnificent guide Kanaan who spoke English perfectly, was passionate about his country, informative and balanced when describing recent conflict,great with people and made time for everyone. This is a good trip and appropriately rates in terms of challenge presented

Walking in Madeira

Holiday was very good once in Madeira.

Booking and office support from Exodus UK was poor.

We paid a surcharge of over £300 pounds to get flights six months prior to departure.

There were people in our group who arrived later in the day that didn’t pay any surcharges. We could have got a later flight also….

No one has come back to me about this after my first survey.

Also, Exodus don’t have enough staff in the London office to even answer your phones.

Dreadfull in light of the money we your customer pay.

SORT IT OUT. That was my fourth holiday with Exodus, I doubt personally that I will book another in light of the London office. It’s a shame you let all of your reps that are actually in front of your customers down. Learn the lesson.

Rob Rutter

Most Inspirational Moment

See above

Thoughts on Group Leader

See above

Advice for Potential Travellers

Don't book via Exodus

Reply from Exodus

We would like to thank Rob for taking the time to provide us with feedback both on his holiday evaluation form (HEF) and in his review. Whilst HEFs are read by 2 members of staff, we endeavour to make it clear both in the email we send inviting clients to complete their HEFs, as well as at the end of the survey itself that due to the volume of feedback we receive, we are unable to respond on an individual basis to the comments our clients make. We do, as a result of this, provide an email address which clients are welcome to use if they would like to raise any specific concerns to our customer services team. We would like to apologise if this could be further clarified. Flight prices can vary quite significantly throughout the year and even when flights are booked early, sometimes a supplement can be applicable, as explained in our trip notes. We were pleased Rob enjoyed his time in Madeira, but we are nonetheless very sorry that he was disappointed with the support he received from Exodus prior to travel.  –  Marta Marinelli, Product Manager.

Slovenia mountain and lakes

Very beautiful nice hikes would rather not have rest day trip to short.

Walking on the Greek Islands

Three beautiful islands Naxos Santorini and Paros to visit a grade 1 but not so much walking and a lot of ferry time.

Cycling In Greece

This was our first trip with Exodus Travels and to Greece. This was an excellent way to really see the countryside of Greece. We went to many local places that your average tour bus trips would not go. We had a larger group of 16 people so we were fortunate to have two fantastic guides (Niovi and Demitrius) as well as a wonderful driver. (Also named Demetrius) This trip is highly recommended if you want to see more of the local culture of Greece. My only suggestion is to definitely upgrade the quality of bikes used on this trip. On our last day of the trip my husband had a small medical emergency. Niovi helped us handle this situation with complete professionalism and ease. She helped us locate a private doctor in Athens (on a Saturday!) stayed with us, and helped with translation with the doctor. We both will be forever grateful for her assistance!

Whales and bears

Very good trip . Just prepare for the rain . Saw lots of wild life . Would recommend the trip