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Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

Simply use the selector below to search our trip reviews and start reading real feedback from real Exodus travellers who have ‘been there and done that’!

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Once you return from your Exodus adventure holiday, you will be emailed a link to add your review. Any feedback collected is posted onto our website, totally unedited.

Alternatively you can navigate to the relevant trip page and add your review via the Reviews tab.

Reviews

Essential Peru

An unforgettable trip of a lifetime. After so many trips, this was probably one of the most impressive and perfectly organised 2-week round trip I have ever experienced, with a very nice and friendly tour group and our guide Luis, who did an excellent job of informing us about the history, geography as well as current events of Peru, including the continent. Every day was full of sights to discover, every day was interesting and full of news, although we made a long journey and it was sometimes exhausting. But no stretch, no tiredness was in vain, because thanks to the professional drivers and local guides, it was the earth of Peru itself, with its diverse colours, areas, people, climate and dreamlike landscapes, that always surprised, amazed and sometimes moved you between speechlessness and tears of unique beauty. From the legendary Machu Picchu to the fiery red rocks of Cola Canyon, from Lake Titicaca, the warm-hearted people and the lovely host family on the island of Amantani to the magical volcanic area, from the region of Ica and many, many places, this beautiful country of Peru is always worth a trip, no matter if it is a round trip or just regional. No matter which region or city I mention, none of it would have been so perfectly possible without our professional tour guide Luis, whose narrations on the bus I kept wishing would never stop, as he not only shared historical facts and local peculiarities with us, but also answered every conceivable question from fellow travellers clearly, precisely and absolutely understandably. Luis, you remain for us an unforgettable, wise, very intelligent and funny tour guide. I would also like to thank the Exodus team for the excellently planned itinerary, even though the planned time in Aguas Caliente proved too long for such a small place. Whomever Luis is assigned as tour guide, he can be sure that he is in good hands and travelling with a very experienced and friendly soul. The many drivers and local guides may forgive me for not remembering their worthy names, but they all did their best, from day to night, from the mountains to the dry and hot areas all over Peru. Thank you. Muchas Gracias. Sulpayki.

Most Inspirational Moment

Simply Peru as a whole, the landscape, people, food and all the colours.

Thoughts on Group Leader

Luis Gonzales is unbeatable and simply the best in his way, being professional, objective, patient and smart.

Advice for Potential Travellers

Don't hesitate. Just go for this trip: Essential Peru.

Fantastic experience

So much to see and do. Quite tiring, with early starts and some long drives, but I loved it all. We saw so many wonderful sites, met great local people and tried lots of different foods and drinks. Arrangements and support in Peru were brilliant, particularly the lead guide, William.

Most Inspirational Moment

Walking around the corner of the top path to see Machu Picchu below me - so emotional after wanting to see it for almost 50 years.

Thoughts on Group Leader

William was excellent. He was extremely knowledgeable and spoke excellent English. He really made the trip, because all of his advice and support was great. He even took us to places in his own time and made great suggestions for places to eat and visit. He was also a really lovely man and interesting to talk to.

Advice for Potential Travellers

Take or buy snacks for the long journeys. Always top up with water/drinks. Sort and pack luggage into small bags, so it is quick and easy to find what you need.

A trip of a lifetime

The trip was very tiring due to many early starts and very long bus journeys and the high altitude, but oh my goodness it was so worth it. Overall the trip far exceeded my expectations and ranks amongst the best experience of my lifetime.

Most Inspirational Moment

It was, as it was always going to be, the visit to Machu Picchu. This fulfilled a very long held bucket list item for me. I did wonder whether it would turn out to be a disappointment, and I half expected it to be too busy. But the moment when we first stood at the viewpoint above the site was every bit as inspiring and emotional as I had hoped, and the numbers of people there were far less than I had anticipated. Having said all this, the condors at the Colca Canyon came a very close second to this. That exceeded my expectations by so much.

Thoughts on Group Leader

William was a fabulous your leader. I am sure that I would not have enjoyed the tour half as much as I did had it not been for his excellent leadership. His knowledge and enthusiasm for his country and the sites that we visited was inspirational. He helped us tremendously in identifying wild of the wildlife we saw, which is a great interest to us. On the one night that I struggled with altitude sickness he answered how phone immediately when I rung him in the middle of the night and was so sympathetic and helpful. I cannot thank William enough for all his assistance throughout the holiday

Advice for Potential Travellers

Don't worry too much about the altitude sickness. I had heard so many horror stories about it beforehand that I got quite anxious about it, but in the end it was no big deal. Don't be fooled by the guidance given in various sites about the cost of meals in Peru. We found that in average they were over twice as expensive as we had expected. Bring plenty of currency. Don't worry too much about the home stay. I can't honestly day that I was looking forward to that, but it turned out to be a rewarding experience.

Wonderful and varied trip

This is really varied trip, which allows you to see different regions and terrains of Peru , from coastal islands to deserts, to the Andes mountains and Machu Picchu, to the islands and communities of Lake Titicaca. A fantastic choice if you want to see more of the country than just Cusco and Machu Picchu.

Most Inspirational Moment

There were many. Personally I loved Nazca and the deserts around there. But mostly it was the scenery crossing the Andes. Yes the journey was long, but we got to see amazing scenery, which would have been missed by flying directly into Cuzco. Machu Picchu lives up to the hype and is breathtaking. But visiting the communities living on the reed islands of Lake Titicaca was equally memorable.

Thoughts on Group Leader

Luis was incredible, combining a passion for his country with enthusiasm for making sure everyone had a good time. He worked tirelessly, often behind the scenes, to make sure our trip ran smoothly, and dealt amazing with some hiccups along the way. He was a fantastic leader, and you'll be lucky if he is leading your future trip.

Advice for Potential Travellers

As many have said.....take layers. It gets cold, esp on Lake Titicaca. A good gift for the communities is something from your local country (even something like a tea towel), as the family we visited had used these as wall hangings in their house. Headaches from altitude were helped by taking electrolytes (either in drinks or powder sachets); I used rehydration sachets and didn't experience too many problems at all. The optional tour around Cuzco and the 4 ruins was a really great first day in Cuzco to get a sense of the history of the area. You might need more spending money than you think - Peru is not a cheap country, and some ATMs had a cap on how much you could withdraw each time, so maybe take some dollars with you to exhchange as well as relying on ATMs (this worked well for me).

Terribly let down by Exodus

Most Inspirational Moment

Seeing Machu Picchu for the first time. But there were many amazing moments.

Thoughts on Group Leader

Holgar (Olie) was an excellent tour leader with great knowledge of his country and with very good command of English. He has a kind and friendly personality and went out of his way to help us and to make the trip a memorable one for us. His organisation skills were outstanding and he made sure that everything flowed smoothly. As I suffered from altitude sickness his kindness and help was invaluable to me.

Advice for Potential Travellers

Ask Exodus all the details such as the air line you will be booked on (if you are booking with flights) etc before you book the trip. Do not trust Exodus to make the right decisions for you. From what I gathered from some members of the group, Exodus offers better prices and a better service if tours are booked through third parties such as Trailfinders. It might be better not to book directly with Exodus and better still, book with another tour operator.

Review Centre
Reply from Exodus

We would like to thank Jinny for her review, although we are incredibly sorry that her trip was soured by the service she received on her flights with Air Europa. We understand that, as Jinny made her booking later than other clients on this trip, flights with KLM would have incurred a large supplement, and so our Sales team looked to book her onto flights with alternative airlines which offered her a better price. We would mention that Air Europa are an established, full-service airline who we have used for many years on different routes to Spain and South America without issue; they are not considered a ‘budget’ carrier, and are a member of the SkyTeam alliance alongside KLM. Consequently, our team were confident they would provide a similar level of service, but we are shocked to hear of the experience Jinny had on her journey to and from Peru, and are so sorry to hear that she became ill following her flight home. Our Aviation team has been made aware of Jinny’s experience and will closely monitor feedback we get from clients who fly with this airline in the future; should this prove not to be a one-off, we will strongly consider removing Air Europa from our list of preferred carriers.

We are also sorry that Jinny feels that Exodus offer better prices should our trips be booked through third parties, which we can assure her is not the case. In this instance, the members of her group who booked through Trailfinders did so far in advance, and so avoided any supplementary charges, which are reflective of the costs Exodus incurs in making a later booking. However, we are heartened to read that Jinny found Peru to be a beautiful and worthwhile destination, and are particularly pleased that she singled out our tour leader, Holger, for praise.

Troy Glennon, Product Manager

Best guide and best trip

Absolutely fell in love with Peru and its people. The tour was extremely varied, covering so many different aspects for example the food, culture, history and wildlife. Spectacular scenery in addition to the views of Machu Picchu. All of this was enhanced by the enthusiasm, knowledge, professionalism and superb organisational skills of our guide – Holger (Olli). There were some long days on the coach, but it was very comfortable, and we would not have wanted to miss any of the stunning and constantly changing landscapes.

Most Inspirational Moment

The first view from above of Machu Picchu. That said there were many close competitors for this heading e.g., the boat trip to Ballestas Islands, the Pyramid near Nasca and the Floating Islands on Lake Titicaca.

Thoughts on Group Leader

Holger was the best guide we have had, and our other guides have been pretty good. I repeat our comments from the summary -"All of this was enhanced by the enthusiasm, knowledge, professionalism and superb organisational skills of our guide - Holger (Olli)." Nothing was too much for him. His focus was to ensure we enjoyed Peru to the maximum.

Essential Peru is an Essential Holiday!

For my first long distance trip I couldn’t have chosen a better company to book with. Right from the start, landing in Lima, I was looked after, guided and supported the whole way through my trip. It is full on, value for money, and never a dull day. Peru is stunning and I urge anyone with a sense of adventure to book onto this trip!

Most Inspirational Moment

The most inspirational moment for me was visiting the two islands. Before this trip I had no idea that there was communities that still lived like this, living off the land with little to no electricity, it's fascinating! I learnt so much across the whole trip.

Thoughts on Group Leader

Holger was fabulous. His passion for and knowledge of Peru was what made these two weeks so special. He took us to the best restaurants for the most authentic food, so we got to try foods like alpaca and guinea pig. He looked after us and helped us every step of the way, he made the trip so stress-free and easy.

Advice for Potential Travellers

I would advise you to pack for all weathers. It can be really warm some days but very cold in the Highlands and on the island at night. Don't forget suncream, a hat and bug spray!

Terribly let down by Exodus

For me the whole trip was damaged by one terrible experience. I paid the full price of over £3,000 to Exodus for this trip trusting Exodus to make the best decisions for me. I was booked on Air Europa, which I had not heard of before and is a discount airline that takes the meaning of discounting to another level. On both flights to Peru and back, I received one meal of under cooked rice and chicken, one small cup of water and a cup of tea. On the flight to Peru, fortunately I had some water with me. But flying back, I did not have time to fill my water bottle and had no water with me. I asked the steward if he would fill it for me and the answer was “very sorry, the water is for all passengers therefore I cannot fill your bottle, but ask me if you want any water”. Each time I asked for water, he vanished very quickly saying that he will come back but did not. More than the poor quality of the food that is served, not having water for such a long time was terrible. I felt very ill and after coming home it took me several days to recover from this awful, awful experience. This becomes even worse as three people on the tour (there were only 5 of us) were booked on KLM and had a very different experience. After paying the full amount including for flights, why was I booked on Air Europa, whereas other tour members were booked on a better airline? If you were saving money on me Exodus, you have now lost a loyal client. I have been on six tours with Exodus and this will be my last. You are not to be trusted Exodus and the standards that were there in the past are not there now.

Most Inspirational Moment

Seeing Machu Picchu for the first time. But there were many amazing moments.

Thoughts on Group Leader

Holgar (Olie) was an excellent tour leader with great knowledge of his country and with very good command of English. He has a kind and friendly personality and went out of his way to help us and to make the trip a memorable one for us. His organisation skills were outstanding and he made sure that everything flowed smoothly. As I suffered from altitude sickness his kindness and help was invaluable to me.

Advice for Potential Travellers

Ask Exodus all the details such as the air line you will be booked on (if you are booking with flights) etc before you book the trip. Do not trust Exodus to make the right decisions for you. From what I gathered from some members of the group, Exodus offers better prices and a better service if tours are booked through third parties such as Trailfinders. It might be better not to book directly with Exodus and better still, book with another tour operator.

Incredible local guide and fantastic, action-packed itinerary!

I’ve just come back from the Essential Peru trip and it was incredible. Our expert local guide, Holger, was fantastic. From the beginning, his outstanding knowledge of Peruvian culture, folklore and cuisine shaped and enhanced our experience as we travelled through the country.

Most Inspirational Moment

It’s hard to pick just one moment, as the whole trip was fantastic from start to finish. Viewing the Nazca lines, spotting Andean condors in Colca Canyon and visiting the floating Reed islands on Lake Titicaca were definitely some of the main highlights! However, personally, it was when I caught the first glimpse of Machu Picchu coming into view. You always see it in photographs, but it was so much more impressive seeing this massive world wonder in person. Surrounded by lush green towering peaks, it really is an incredible sight to see!

Thoughts on Group Leader

Nothing was too much trouble for Holger! He helped us order the best local dishes, grabbed us exotic fruits to try on long bus journeys and always ensured everyone’s food allergies were catered for. He always went out of his way to help the group. Holger was also really accommodating to those who struggled with adjusting to the altitudes on longer walks. His excellent knowledge of Pre-Inca and Inca culture knew no bounds and really added to the whole experience. He’s also a great photographer and was able to capture and share photos of Giant hummingbirds and Andean Condors with the group! You could tell this is more than a job to him. He loves his country and is really passionate about being a tour leader, taking travellers beyond the guidebook to ensure we saw a different side of Peru. Thanks Holger for being such a wonderful guide!

Advice for Potential Travellers

If you get bitten abroad, definitely bring mosquito repellent and soother with you! In the winter months, I’d consider bringing thermal socks and thermal jackets. Layers are a must, as it can range from -2 to 23 degrees on a single day in winter.

Essential Peru

We were on the same trip as Neil Thomas and agree with everything that Neil has written in his detailed review. One part of the trip that Neil didn’t mention was the Nazca Lines. From ground level these look like very uninteresting scratches in the sand, if you can see them at all. From the air they are amazing. But to see them from the air you have to fly in a very small plane, which is not for everybody. If you are happy to fly in a 7 seater plane that banks steeply from side to side to show people sitting on both sides of the plane the “lines” below you then go for it, it is well worth it. If you don’t fancy the flight, there is a tower that you can climb to get a good view of .a couple of the lines, and a new much taller tower was being built.

Most Inspirational Moment

The first sight of Machu Picchu. It really does exist!

Thoughts on Group Leader

Giuliano Gallesi was an excellent leader. He is very knowledgeable, but also knew when to stop talking and just let us soak up the view. He took extremely good care of everybody on the trip and was available from first thing in the morning to last thing at night.

Advice for Potential Travellers

Peru is a big country, so to see the Nazca Lines, Cusco, Machu Picchu, Lake Titicaca and see condors flying close up in just two weeks involves a lot of travelling. That combined with the altitude at Cusco and Lake Titicaca makes it an exhausting trip. It is well worth the exhaustion and I wouldn't want to have missed any of it.