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Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.
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Brilliant trip in a beautiful part of the world. Top marks for the catering and staff at Hotel Adler too, very well looked after.
Views from the Durrakopf are well worth the effort
Karl is a real gem- constantly cracking jokes, the trip wouldn't be the same without him
Do not, on any account, pass up on the opportunity for some kaiserschmarrn.Tyrolean night at the hotel is a lot better than you might expect!
A magnificent trip! You get truly immersed in Nepalese Himalayan culture. Challenging, steep and gorgeous, I would recommend this trip to anyone adventurous without hesitation. It’s tough, but do-able! Pain is only weakness leaving the body!
Watching the prayer flags fluttering across the Ama Dablam skyline.
Our group leader Sukman was excellent. I wouldn't want to trek in the Himalayas again without him leading the group! Every single member of our group was on his radar at all times, and he identified and helped those who were starting to struggle with the first AMS symptoms, probably before they realized. His professionalism and ability to organize such a big, diverse group whilst shouldering such responsibility did not compromise his sense of humour, and this ability to motivate others is probably the main reason that everybody made it to Basecamp and back with a smile on their face.
Read these reviews. It's evident on the trip that many don't, but exposing yourself to the advice provided from people who just like you, wanted to trek to Basecamp, can only enhance your trip- even if you choose to ignore the advice, it gives insight into what to expect. Be generous; yes, food costs more higher up- but look at the loads the Sherpas and porters are carrying; look at the tracks you are walking on, and think about how tired you feel on this holiday. Don't be mean spirited and deny the vendors their right to charge a little extra. If you want to get the Exodus yak to drag your stash of home bought goodies up the mountains, then I hope you have fun in your teahouse room being sad that your mars bar is crumbling and broken. Others have commented on this in their reviews too: any unwanted trekking gear/ clothing/ footwear is very, very happily and graciously received at the end of the trip. Exodus have a system in place for this, and their porters make use of these items immediately.
This was a really enjoyable cycling holiday: the roads chosen were predominatly little trafficked by cars, the countryside was a lush green, with roadsides and fields covered in masses of wildflowers, the villages and towns presenting aspects ranging from rural tranquility to urban liveliness and architectural interest.
Not a moment, but a few inspirational hours: the spectacular scenery of the Adriatic coast from Santa Maria de Leuca towards Otranto.
Michele did everything possible - and always with a smile and good humour - to make the holiday a good experience for everyone in the group. He also ensured that we sampled the special/traditonal dishes of each region.
Make sure to take with you a good guide book for the region!
After having completed the Bolzano to Venice tour in 2013 and having enjoyed it immensely with our tour guide (Michele Quaresimin) who was professional and competent) I was disappointed with the local operator and guide on this tour.
There were issues when an accident occurred during the tour which highlighted several problems that could easily have been avoided had the local operator had properly trained staff and an action plan in place that included carrying spare bikes and an adequate repair kit and first aid equipment.
I also found the tour price quite expensive given that it was the accommodation and breakfast only.
The sense of achievement for me to complete the tour as I am a not a skilled bike rider.
Sara was kind and lovely although a little shy. As the days went on she became more relaxed within our company. What Sara lacked was inexperience and a knowledge of the towns we were visiting. I have a strong interest in Italy and history, so for someone to read limited information on the towns from her typed up notes, was neither professional nor interesting. I have much higher expectations of a tour leader and when you are paying AUD1700 (approx) I think everyone would agree that a tour guide needs to be professional and have a sound level of local knowledge of the towns the tour is travelling through. Otherwise why have a guide?
Carry your own first aid kit.
I am sorry that Gayle felt her tour leader, Sara, was rather under-prepared for the trip and that an accident on the trip was not handled as well as it could have been. This was Sara’s first tour with Exodus, so we appreciate all feedback that can be used to help with our leader training programme. I have addressed all the issues Gayle raised with both Sara and our local operator, and Sara has received further training which we are confident will ensure that future trips run more smoothly. We would like to assure clients that all leaders on this trip will carry first aid kits at all times and that additional bikes will be carried in the support vehicle in the future.
Marta Marinelli – Product Manager for Italy
Lovely villages especially Matera and Otranto. It was an expensive holiday as there were no lunches/dinners provided. According to the Exodus write-up you would only need approximately €170 extra to cover the food and drink. That is ridiculous!
Quite dreading the second last day which had a lot of hills, but found it the most enjoyable. The views cycling along the coast were breathtaking.
He was extremely nice. Previous cycle tours we have been on the leader pointed out historical points of interest but this didn't happen on this trip. Having been on a lot of cycling tours with other companies with a group of around 18 there have been 2 guides. Not everyone has the same pace so it would have been better for the slower group to have a back-up leader. Also the last cycling day a few of us wanted to stop for lunch but the others wanted to press on to Lecce. A vote was taken and we lost so had to press on. It would have been different with 2 leaders. One other criticism re paying for the meals on one occasion approximately half the group left after a meal leaving what they thought they owed. There was quite a shortfall and the rest of us had to put in a lot of extra money to cover this. It was brought to the leader's attention the next day but nothing was done about it.
Say at extra day beforehand in Matera as it is such a lovely town. Get a private transfer from the airport and you will arrive much quicker than getting a bus/train. Have plenty of cash for meals/drinks etc.
Thank you for your valued feedback. I would like to point out that we have changed local operator and leaders for the upcoming departures in 2014. I am confident this change will improve the service and arrangements on the trip.
Marta Marinelli – Trip Manager
Perfect spring cycling, beautiful scenery, wonderful food
Visiting the caves (sassi) in Matera, cycling through the countryside around Alberobello with fields of red poppies surrounding white trullis and groves of olive trees, the coast ride north of Leuca
Michele is a really great guide: tireless and always cheerful, he couldn't do enough for us and even went to the trouble of preparing a local dish himself for our lunch at a bar on the beach on the last day. He knew the best places for views along the route and performed a dive from the cliffs into the sea - very impressive! He was also very flexible so we were able to stop at a beach and swim one very hot afternoon instead of continuing to ride.You can't go to Puglia and not try the local foods and he always had recommendations for us. Thanks to his thoughtfulness settling individual bills after meals was also very simple and quick.If anyone didn't want to carry on riding he and the driver Antonio were always ready to load the bike on the roof and never made anyone feel they were being difficult.
The bikes are good touring bikes with computer, pannier and a bag with map holder for the handlebars so no need to bring bike backpacks etc. Exodus also provided waterbottles. Bring padded shorts - the roads can be bumpy:-)Try to stay an extra night in Matera at the start - it is well worth it. I also stayed an exta night in Lecce and took the train back to Bari for just €18.You need good sun protection!
A whistle-stop tour of Southern Morocco, nicely topped off with a 2 nights in Marrakesh. Great trip for anyone looking for a variety of experiences – desert, mountains, city – packed into a week.
The camel trip was a memorable experience, as was glamping* in the desert and star-gazing. Equally memorable is the trip into the ante-Atlas mountains, and stay in the peaceful village, with gorgeous views from the gite. [* some members of our group were disappointed that the campsite is far more luxury than they were expecting - has low-occupancy tents (2 or 3 sharing max), proper toilets (although flushed with a scoop of water from a bucket and not plumbed) and a 3 course dinner was served on ceramic plates with proper cutlery. Our hosts even managed to rustle up a birthday cake !]
Our leader was excellent. Clearly proud to show off his country and impart knowledge and tips. He looked after the group extremely well, always looking out to make sure everyone was ok, but without fuss or being obtrusive. 10/10
Generally the quality of the accommodation is much better than you might expect from the trip notes. Sheets and blankets are provided at the gite and the camp site, so a light sleeping bag or liner should be sufficient - certainly from May- Sep (despite the trip notes recommending 3 season sleeping bag). Group flights change at Casablanca airport for both outbound and return flights, to/from Heathrow. There are limited facilities particularly for the domestic transit lounge on the outgoing flight (you'll have a 3h wait). You can get small amounts of Dirham in the UK (at poor exchange rates) but Euros also seemed to be accepted at the one and only cafe/bar in the terminal and where the Exodus group congregated! On the return leg, there was nowhere in Casablanca airport to exchange Dirham and most (Duty Free) outlets would not accept them for purchases even. Recommend you try to spend them in Marrakech. As a guide, £180 per person was plenty for the week for most people to cover meals, drinks, tips and small souvenirs. If you are not particular about returning to Heathrow or being on the group flights, there is a direct EasyJet flight to Gatwick leaving at a similar time to the group flights, for the return journey. This avoids another wait in Casablanca and Air Maroc were not the most efficient of check- in staff, to say the least! Some members of our group flew out on the Saturday, because the group flights arrive in Ouarzazate quite late and you arrive at the hotel around 2am, leave to start the first day proper at 9am. This is something I wish I'd done!
Beautiful desert scenery to cycle through, everyday slightly different. Some hard going on the bikes with a lovely meal at the end .
Seeing real wild animals at the water holes just yards from you.
Camping under starry sky’s and listening to the noises of the night.
Seeing dunes at sunrise and being able to wander around and photograph them . Cycling down Gemsberg pass with its wonderful views. Sitting watching the theatre of action as the animals perform at the water hole in the evenings.
Swen , Roger and Rob were amazing and worked so well as a team. The camp was run very efficientantly . The food was excellent cooked over the fire on the evenings. Roger was always on hand to help with bike problems or animal tracks. Also all were so knowledgeable about the area and Namibia in General.
Train hard for tough cycling on loose gravel and sand. The heat and long gravel roads are hard going . Take lots of sun sceen, your own saddle and binoculars if you want to see animals closer when on safari.
A truly amazing experience….the trekking, the people and the country made this an unforgettable trip of a lifetime.
The most inspirational aspect of the trip was the way in which the group was looked after by the African Walking Company. They carried our bags, prepared fantastic meals, always checked that the group were ok physically, set-up our camp, welcomed us back to camp after the summit climb (including brushing the dust off our trousers and shoes)....there wasn't anything they hadn't thought of....then the tipping ceremony on the final morning topped it all off...the Kilimanjaro song brought tears to my eyes.Obviously reaching the summit and witnessing the sunrise was incredibly special also...as was the meteor that lit up the sky at 3am on summit night.
Joseph and his assistant guide, Rob, were brilliant. They organised the camp and the other staff very well and were a pleasure to walk with. Their knowledge of the mountain and the way in which they looked after us was second to none
The porters and guides look after you...so look after them in return. Take lots of chocolate and sweets to hand out during the trek and take any unwanted clothing too....it'll be warmly welcomed.
Amazing value, a great few days away from it all and a great challenge for the fit hillwalker!
The challenge of summitting Toubkal. Eating and shopping in the souks of Marrakech. Meeting like minded people from a variety of backgrounds and making new friends.
Assiz was very friendly, polite, calm and very well organised. He knew the routes on Toubkal very well and had great local knowledge generally. He was a little quiet at times for a leader and struggled a bit to always bring the large group together. He could have done with some more help i think as he had to guide a group of 15 people of varying ages/ability/fitness/experience up a 4,200m mountain (some of it in the dark) pretty much on his own which was not ideal. We were assisted by a further guide (who didn't speak) on the way down from the summit. A further English speaking guide would have worked well.
This is a serious mountain and a challenge. It's 4,200m at the top which is four times higher than a Scaffell Pike or a Snowdon in the UK. Do some training beforehand - you need to have a decent degree of fitness as the summit day is very long. The descent in particular is long and arduous being mostly on loose scree , snow and ice (we did it in early May). The temperature differences between the top and sea level are quite extreme so make sure you take enough layers (we needed thick gloves, 2 pairs socks on, 4 layers on top etc.) You don't need to worry too much about availability of food and water - Exodus feed you very well and there are endless opportunities to buy water, soft drinks, choclate etc. at reasonable prices on the mountain itself. Some of our group suffered from altitide sickness and 4 out of 15 didn't make the top. Take a selection of cash and cards - there are plenty of ATMs in Marrakech but the airport ATMs were not working. Make sure you visit the souks in Marrakech - there is a great vibe, food and gifts. Stay away from the aggressive snake charmers though! Take headache tablets and immodium - many of our group suffered from the runs!