Book and travel with confidence. Read more about our enhanced flexibility here.

Book and Travel With Confidence

A safe and secure return of adventure

We are dedicated to creating incredible adventures, that are run responsibly, so as the world reopens, our guests can continue to book and travel with confidence.

In fact, Which? named Exodus Travels as a recommend provider again this year, for the 5th year running, giving us a score of 5/5 for customer service.

Book With Confidence

You can rest assured that with our industry-leading booking flexibility, you are in safe hands if you need to change your plans.

REFUND Guarantee

We will refund you if we have to cancel the trip for any reason.

COVID-19 refund commitment

You will get a refund if you have to cancel your trip due to COVID-19.

21 DAY No-Fee Flexibility

Transfer your trip free of charge up to 21 days before departure.*

What you need to know:

You will receive a guaranteed refund if we have to cancel your trip for any reason.
You will receive a refund if you can’t join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the government to self-isolate. View full terms here.
Up to 21 days before departure you can transfer to another trip free-of-charge (excluding international flights, and any non-refundable in-destination costs). Please note on our self-guided range of holidays you can make changes free-of-charge up to 31 days before travel. View full booking conditions for details.
Up to 42 days before departure you can cancel free-of-charge and we’ll refund the balance, and hold the deposit for you to use on any departure in the next 2 years (excluding international flights, and any non-refundable in-destination costs - view full booking conditions for details).
Excludes Polar Expeditions and Voyages - see full booking conditions for details.
Valid for new bookings made on or after July 8th 2020.

View Full Booking Conditions

Travel With Confidence

Our 4 tier Travel Safety Charter

You can rest assured that we only run trips that comply with our 4 tier Travel Safety Charter.

Safe Destinations

Our 5-stage approval process before a destination opens to our guests.

Cleaning Protocols

Enhanced, regular cleaning at accommodation, at meals and on transport.

Healthy small groups

We travel in small groups, and all members self-declare they are COVID-free before departure and take a temperature check on arrival.

Specialist Guidance

Local and HQ office support available in every destination, all day, every day of your trip.

View Full Travel Safety Charter

* Please note on our self-guided range of holidays you can make changes free-of-charge up to 31 days before travel.

We constantly monitor the best ways to provide incredible adventures and keep our groups safe and healthy. Based on this we revise our Travel Safety protocols in an on-going basis, reflecting any changes on this page.