Africa Holidays & Tours

I haven’t gotten to go on my trip yet, and at this point I’m starting to doubt I ever will. Exodus was contacting me regularly with updates when I had an outstanding balance, and they did promptly notify me when payment was complete, but I’ve been trying to get in touch with them to sort out a couple basic details about the trip for more than three weeks now and have gotten nothing in terms of a response. I’ve tried their customer service address, the supposedly ‘direct’ address of the person assigned to be my specific contact, and as a reply to *their* request for flight information (automated, of course). Not once have I received a follow up email or any attempt to provide the information I’ve asked for, it’s complete radio silence to the point where I’m wondering if I’m actually going to be going on a trip or if I need to contact my credit card company about possible fraud. I’ve worked with other travel agencies before, and “Answer your customer’s emails” is a pretty minimum level of service to expect and yet Exodus isn’t meeting even that.

Sarah Kay Madagascan Discoverer

There were so many unforgettable moments on this adventure, but seeing the wildlife in such a natural way, without lots of people round them, was incredible. Camping wild and going off-grid felt like an amazing reset and the tents were very comfortable. Couldn’t recommend this trip more!

Sam Murray Zambezi Canoe Safari

I really enjoyed getting to see all the animals you usually only see in books or Disney movies: Lions, meerkats, elephants, mongoose… the list goes forever. As if this wasn’t enough, the Namibian landscape is varied and impressive with sand dunes, mountains and the ocean. This trip takes you to all of these, and offers unforgettable adventures, such as tracking rhinos on foot or flying over the desert in a helicopter!

The pace of this trip is gentle enough that you will get some R&R in besides all the action, but is never boring – how could it be when there’s so much to see and do?

Simone Pfluegl Discover Namibia – Lodges