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Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.
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This is a brilliant trip, which we really enjoyed. The accommodation was better than we expected, apart from one hotel/motel, The Green Park, which feels like you are sleeping (or not sleeping) in the middle of a main road. I think the tour would benefit from being very slightly more expensive and have better hotels, which are little difference in price in these countries.
The itinerary was good, but it felt a bit rushed. We hardly saw Latvia and we had a couple of very long transfers. It would benefit from being a couple of days longer.
Our guide, Andrius, was superb. He was so lovely, sociable and knowledgeable and was a pleasure to have around. The driver, Dmitri was a very good driver, without a single word of English. This was a shame, as we could not socialise with him.
My big problem with these trips, and it is not just Exodus, is that, to save money, they have gone from 2 guides, to one guide and a mechanic/back-marker, to only one guide. This created a potentially big problem when I had an accident (and it was no-one’s fault). I had to be taken to hospital by the guide as walking wounded (stitched up and continued cycling for the remainder of the holiday). That meant there was no-one to lead the cycling. Fortunately, we had a very competent fellow traveller who did this job. However, this is not the first time we have been caught out in this way. Exodus needs to take a serious look at health and safety, because it does matter. This is where the star has been dropped.
I just loved the old cities and the parks we cycled through. The Curonian Strip was magic.
Fantastic. He worked 24/7 and never stopped being lovely.
Weigh up the health and safety aspects and if this is right for you.
Fully enjoyed this trip. I have been on 8 exodus trips and this is one of the best. Always the guide is critical to the success of a trip and our Guide was the best ever. A brilliant country which is a shining example to the rest of Africa. It was an honour to visit it and enjoy their spectualar scenery and amazing wildlife and lovely friendly people.
The waterhole at Okaukuejo Resort was amazing for sightings of the wild animals especially in the evening. The 4 x4 trip to Sandwich harbour across the dunes to the coast was absolutely brilliant.
Absolutely brilliant. Very experienced, excellent level of knowledge, great sense of humour and thoroughly professional, he made this trip for me.
We had to ring before hand to check about the budget and the exodus person was spot on his recommendation. But it would have been useful to have in the trip notes that you can’t get Namibian dollars in the UK but South African ran is accepted on a one for one basis. Also you use to include in the trip notes recommended reading prior to the visit - both fiction and non fiction and this was always useful. I would recommend to others to have a brief read of the history of the country before you go as it helps to understand what they are trying to achieve and progress to date.
Fantastic trip expect all weathers from cold and wet to very warm. Its tough but worth it. Camping is good but expect hard ground to pitch tent on not grass. It’s a trip that you will talk about for a long time. So many different experiences.
The helicopter ride to the Canadian wilderness
Jeremy was a great leader knowledgeable, great chef and all round good bloke supported by the excellent Sabrina.
Be fit and ready for steep walking, be used to camping for longer periods of time made more challenging by the logistics of storing belongings in locked up vans or hauled into the air away from wildlife. Be equipped for the changeable weather.
I had the opportunity to discover different parts of the country, see incredible wildlife, learn about its people and history and get to know great people.
Great when on holiday but 2 days lost in travelling so 6 day trip became 4. Basecamp and activities and group company good fun. Ville good sociable guide.
Loved the bears and white water rafting.
Ville sociable and skilled leader with lots of knowledge about the flora and fauna.
Bear viewing is 4 hours. First 2 hours lively as bears knew the food was out, but after their dinner I think they went for a nap as not much happened after that. I do not think a second trip to bear hide at €150 would have tempted me. Rafting good fun. Prepare to get wet. Good hikes throughout time in Finnish foredts. Did not do husky walk which was substituted by a visit to a reindeer farm. Food and accommodation fine.
Trip was good, but flight was delayed on return. Customer service at this point was terrible. Exodus was oblivious to the problem until I contacted them. I was then told they would monitor and get in touch with updates, but nothing was done. I was assured the out of hours service would be fully briefed – they were also oblivious. They also claimed to have no access to any customer records. What’s the point of an emergency service that has no clue what customers they have or where they are? I was expecting better from Exodus and was bitterly disappointed. Glad we didn’t have a medical emergency, I’d have no faith they’d have been capable of dealing with it.
Overall we had a great time on the family trip to Namibia. We saw some amazing sights and great wildlife and had some very memorable experiences. Our children had a great time with the other kids on the trip – they all gelled immediately.
Seeing over 20 elephants bathe at a waterhole near our campsite.
Our group leader Gabriel was very knowledgeable and we learned lots from him about local Namibian tribal cultures.
Be aware that there is a lot of driving on this trip - typically several hours in a day. This is inevitable given the large distances but worth bearing in mind. The vehicle is fine but not that comfortable. Some of the campsites are lovely but the first one at Etosha was not very nice - but is right by the best waterhole!
Trip was good, but flight was delayed on return. Customer service at this point was terrible. Exodus was oblivious to the problem until I contacted them. I was then told they would monitor and get in touch with updates, but nothing was done. I was assured the out of hours service would be fully briefed – they were also oblivious. They also claimed to have no access to any customer records. What’s the point of an emergency service that has no clue what customers they have or where they are? I was expecting better from Exodus and was bitterly disappointed. Glad we didn’t have a medical emergency, I’d have no faith they’d have been capable of dealing with it.
We would like to thank David for his review and are very glad to hear that he was happy with his Exodus trip to Bosnia overall; however, we were sorry to read that he felt this was let down by the service he received following a flight delay on his return journey.
In the event of flight delays or cancellations, it is the airline’s responsibility to inform customers directly of the disruption to their flights and to provide information, a new flight if necessary, and accommodation and food/drink should this too be required. We understand that the airline held David’s ticket for his delayed flight and so there wasn’t a need for Exodus to become involved; we would note, however, that should airlines fail to fulfil their obligations Exodus are always prepared to step in and ensure that our customers are able to catch a flight to their destination in a timely manner. We are happy that, on this occasion, David was able to take his scheduled flight home, but are sorry for the delay he faced and any stress this caused.
We have been in direct contact with David and have assured him that our out of hours service are fully able to access customer records, and we are confident they were able to do so in this instance; however, they are not able to access the customer records held by the airlines we use to provide more comprehensive updates than those given by the airline to passengers on the ground. We have also outlined to David how our out of hours team are able to directly contact senior members of Exodus staff as part of our emergency management process, which we feel is an appropriate and efficient way to ensure that any emergencies are identified and handled with urgency.
– Vivien Urban, Exodus Product Manager
Not only were the walks on this trip great, the views were amazing at every turn. The trip notes are not lying when they say there are lots of stairs so be prepared for some achy calves, however it is absolutely worth it. The hotel accommodation is great and the food is delicious (we even ate there on our free night) so don’t be put off by eating in the same place every night. The barman also did the best limoncello spritzer I’ve ever had! I would definitely recommend this trip to anyone thinking about going to the Amalfi Coast. Walking it really is the best way to see it.
Walking around the rim of Vesuvius was a wonderful experience. Spending time in Ravello and exploring Villa Ruffalo was also a definite hightlight.
Teresa was fantastic, she quickly recognised that we were a fun group and adapted very well to our personalities. She was extremely knowledgeable of the area, made great recommendations and was happy to help with any queries, big or small.
Be prepared for steps. The hotel has walking poles, but if you have your own I would recommend taking them.
A brilliantly organised trip with plenty of variation and a good balance between rest and exploration. I hadn’t quite imagined just how beautiful and exciting Vietnam would be, and so it exceeded each one of my hopes and expectations for this trip by tenfold. A lot of my praise for this trip can be credited to Nhung, who went above and beyond in her duties.
The bike ride through the islands where we got to talk to local people and see how the sleep mats and wine were made. Really insightful and just a brilliant day out.
No words written here could truly do Nhung justice; she is radiant, witty, helpful, and just a wonderful person. It was her guidance and involvement which truly made the trip for me and I think she is a great credit to your company. I feel incredibly grateful to have had the privilege of meeting her in such a wonderful country.
Don’t forget your mozzie spray!