Exodus Adventure Travels FAQs

Our small-group guided tours are anything but ordinary. You’ll travel in a group of eight to 16 like-minded people—a mix of solo travelers, couples, and friends—brought together by a shared passion for discovery. 

We take care of all the logistics, including transport, accommodation, transfers, and curated excursions, so you can focus on the experience rather than the planning. 

We craft itineraries that are genuinely immersive, balancing activity with meaningful connections, and each tour is led by an expert local guide, who offers an insider’s view of the destination, unlocks hidden trails, shares local traditions, and reveals lesser-known experiences. 

Whether you’re sharing tea with a local family, cycling quiet backroads, or trekking to Everest Base Camp, our small-group guided tours always go further — delving deeper into the places we visit. 

Traveling in a small group gives you the best of both worlds: the freedom to enjoy your adventure and the reassurance that everything is expertly organized. You skip the stress; we sort the rest. 

Then there’s your guide: brimming with knowledge, full of local know-how, and always ready with a great recommendation or a fascinating backstory. 

And if you’re traveling solo? You’re in great company. Our groups are a welcoming mix of curious travelers, creating natural camaraderie through shared experiences — no awkward icebreakers required. 

Exodus small-group tours are typically eight to 16 people, with an average of 10–12 travelers. 

This size creates a friendly, social dynamic while remaining small enough to enjoy local restaurants, traditional accommodation, and off-the-beaten-path experiences that larger groups can’t access. Traveling in smaller groups also allows us to tread lightly, minimizing our impact on the communities and environments we visit. You’ll be accompanied by an experienced local guide, plus any other support staff where required for specific activities. 

Our expert local guides set Exodus adventures apart from the rest. Part storyteller, part trailblazer, part problem-solver, they’re the reason you see more, understand more, and travel with confidence. 

Whether they’re sharing cultural stories, translating menus, navigating mountain trails, or introducing you to their favorite tea stall, our guides bring destinations to life in a way independent travel rarely can. With Exodus, you don’t just visit a place — you’re welcomed into it by someone who knows it best. 

Each Exodus itinerary is carefully planned by our expert team, with flexibility where it enhances the experience. Your local guide may adjust timings, routes, or activities in response to weather, local conditions, or the interests of the group — always with safety and the overall group experience in mind. 

Many tours also include free time and optional excursions, giving you the freedom to explore independently or relax, while still benefiting from the structure and support of small-group travel. This balance ensures you experience the destination at its best, without feeling rushed or over-scheduled. 

Absolutely, more than a third of Exodus travelers join us solo. Our small-group adventures are ideal for solo travelers, offering instant companionship, shared experiences, and the reassurance of traveling with a group. 

You’ll have the support of an experienced local guide, plus the opportunity to connect naturally with like-minded people. You can choose to share a room with another solo traveler (avoiding a single supplement) or request your own private room if you prefer more personal space. 

This makes Exodus a popular choice for solo travelers looking for guided group vacations. 

Exodus offers adventure vacations for a wide range of fitness levels, from relaxed cultural journeys to challenging treks and high-altitude expeditions. Every trip has an Activity Level, making it easy to choose an adventure that suits your ability, experience, and interests. 

As a general guide, most active tours require you to feel comfortable walking for a few hours a day, but each itinerary is different. Detailed Trip Notes clearly explain daily activity levels, distances, terrain, and any physical demands, so you know exactly what to expect before you book. 

With over 500 hiking, cycling, wildlife, cultural, winter, and family adventures worldwide, there’s something to suit every traveler and fitness level. 

The best place to start is by checking the Activity Level and Trip Notes, which provide clear guidance on daily distances, terrain, altitude, accommodation style, and any technical skills required. 

It’s also worth considering your previous travel or outdoor experience, your current fitness level, and the pace you prefer. Our experienced team is always happy to offer personalized advice, helping you choose a tour that best matches your interests, confidence, and ability. 

All travelers are required to have comprehensive travel insurance before joining an Exodus tour. Your policy must cover medical expenses, emergency evacuation, and repatriation, as well as any activities included in your itinerary, such as trekking, cycling, winter sports, or high-altitude travel. 

Insurance should also include trip cancellation, baggage, and personal liability cover. We recommend arranging insurance as soon as you book to ensure you’re fully protected. Your Trip Notes outline any additional activity-specific requirements, so be sure to review these carefully. 

Accommodation varies depending on the destination and trip style, but Exodus typically uses comfortable, well-located hotels, guesthouses, and lodges chosen for their character, cleanliness, and proximity to key sights.  

On more remote adventures, you may stay in mountain lodges, wilderness camps, or traditional homestays, offering a more authentic and immersive experience. Look out for high quality accommodation across our Premium Adventures and Signature Collection. 

Each itinerary’s Trip Notes clearly outline the type of accommodation used, so you know what to expect before you travel. 

If you wish to make any changes to your booking, particularly if you need to alter any flights booked through us, please let us know as soon as possible. There is a booking or flight amendment fee of $75 CAD per change and flight amendments often incur extra airline costs depending on the changes to be made and if the ticket has been issued or not. All requests for changes should be referred to Customer Operations.

 If you need to cancel your booking, please let us know as soon as possible. This is required in writing and you should refer to the booking conditions with regards to any cancellation charges that may apply. Normally, if you cancel before the final balance is due, the deposit and insurance premium are non -refundable but we can usually hold your balance for you to use on a future trip. Please note that there is a $75 CAD administration fee charged in order to set this up. Once your final balance has been paid, there is a sliding scale of charges, outlined in the booking conditions.  Please contact us for further details.

See the Booking Conditions page

See the Private Group Booking Conditions

The balance of your payment is due 120 days (150 days for Polar trips) before departure. Your invoice shows the date your final balance is due and, if you have booked directly with Exodus and we have an email address for you, a reminder will be sent out 1 to 2 weeks before this date. To pay, you can use any of the following methods, quoting your booking reference in all cases:

• Log in to My Booking and pay your balance online.
• Call our Sales Team to make payment by Visa or Mastercard
• Pay us by Bank Transfer – please inform Exodus when you have requested this with your bank so we can look out for it in our account. Please refer to your invoice for the correct banking details 

A receipt of payment will be emailed out to the lead booker within one working day of payment being received. If you have not received a receipt and would like one, please contact the accounts team on the above number. If payment is not made on time you may lose your place on the trip, although we will always do our best to contact you before we cancel your booking.

If you’ve travelled on two or more trips with Exodus, you will receive a 5% discount on your next Exodus booking. Dedicated travellers who have been on seven or more trips with Exodus will receive a 10% discount on all subsequent bookings. Please note that for online bookings, loyalty discounts will be applied on your invoice and not at the booking stage. The 5% discount expires 12 months after the return date of your most recent holiday.

For many holidays we need your passport details and sometimes other personal information. This might be for registration with the local authorities or for border crossings. A number of airlines now also require full passport information, known as Advanced Passenger Information, or APIS. If your passport details change before travel, you must provide us with the new details.

Making use of Exodus transfers
Exodus includes a group transfer on arrival and on departure in the price of the trip. The transfers operate at a specific time which corresponds to the most popular and practical flight arrival and departure times. If you have booked land only and your flight arrangements allow you to make use of the Exodus group transfers, then we can arrange for you to join these at no charge. You must request this in advance and provide us with your flight arrival details.
  
You should be aware that if your flight is delayed, the Exodus group transfer will not wait for you indefinitely (we usually set a maximum waiting period of 45 minutes beyond the scheduled arrival time).

Changes to group transfer timings
Occasionally changes to flight schedules require us to change the dedicated group transfer times.  If this becomes necessary, we will be in contact as soon as possible to outline the change.  If you were originally booked on the group transfer which no longer aligns with your flight time, an alternative transfer will be arranged.

Once you have paid the deposit for your tour, our sales team will immediately email you your booking confirmation and invoice.

When you have received your confirmation, please check the information carefully to make sure that we have booked the arrangements you requested. If there are any inaccuracies, please contact us so that we can make the necessary corrections.

Once you have paid your deposit and booked on that trip of a lifetime, you will be looked after by our Customer Operations team, who are responsible for all your travel arrangements until you depart. One of our experienced operations executives will assist you in any way they can, and their contact details can be found at the bottom of your confirmation letter.

The balance of your payment is due 120 days (150 days for Polar trips) before departure. Your invoice shows the date your final balance is due and, if you have booked directly with Exodus and we have an email address for you, a reminder will be sent out 1 to 2 weeks before this date.

Why not join in the discussion on our Facebook community group, The Boot Room. It’s a space for our Exodus adventurers—past, present, and future—to connect, share inspiration, experiences, top tips, and more.

You’ve done the hard part and paid the final balance, now you can start looking forward to going! If you have booked direct and as long as we have an email address for you, your Customer Operations Executive will be in touch with you 8 weeks before travel. They will include the latest copy of the trip notes and if there are any last minute arrangements you need to make or questions you might have, just let them know and they’ll be happy to look into it for you.

Your final joining instructions and flight details, if booked with us, will then be sent out 2 to 3 weeks before departure. We advise that if you are booking connecting travel before receiving these, please ensure you leave plenty of time.

We really value getting feedback from our clients about their holiday. If we have a current email address for you, we will send you a link to an online holiday evaluation form whilst you are away; please look out for it on your return. If you have booked through an agent, or have not given us your email address, please request a form by sending us your name and trip to surveys@exodus.co.uk.

Within one month of your return from the trip, we will send you an email offering you the chance to post a review on our website – a valuable service for all potential Exodus travellers!

All travelers require a full passport for Exodus tours; generally, this should be valid for six months after the date of your scheduled return home. Requirements change often and other regulations may apply, so be sure to check with the nearest embassy of the country you intend to visit.

Please note that for certain trips, we will require your passport details prior to accepting your booking. Furthermore, if you renew your passport after you have booked, it is important you advise us of the new details as soon as possible and you may be required to take your old passport with you to maintain the validity of the trip.

Obtaining any visas that are required is your responsibility. Details of current visa requirements for the country you are visiting or for transit destinations are given on your invoice. Visa regulations can, and do, change, sometimes at short notice, but where we become aware of changes to regulations, we will notify you. We cannot be held responsible for mistakes by embassies or third parties, sudden changes to regulations or actions of border officials which are beyond our control.

It is an essential condition of joining an Exodus trip that you have an adequate and valid travel insurance policy for the full duration of your trip to cover the cost of medical treatment, cancellation and curtailment, and the activities included in our tours (including the maximum altitude on treks).

What to pack?
We do not produce an individual packing list for each tour, as each person’s needs and requirements vary, even for the same trip. But, we do help you in the following ways:

• We publish a Universal Packing List which will detail many of the items you should consider, and might even remind you of items you may have forgotten.
• The trip notes for your tour include a What to Take section, which will mention items specific to your trip. Please ensure you check the list carefully, as anything beyond normal travel and clothing requirements will be shown here.
• The Reviews section also often contains useful tips from travelers who have been on the trip previously.

Finally, if you still have questions, you can contact the area expert in our Customer Operations Team, and they will be happy to offer advice and guidance on what is required.

Of course, no list is foolproof. We may encourage you to take waterproof clothing and it will turn out to be the driest year on record. But if we don’t suggest it, you can be sure it’s going to rain!

If you have a technical query about specialist equipment such as walking boots, sleeping bags or down jackets, then we recommend speaking to a specialist retailer. However, we are happy to offer general advice if you contact one of our experts.

Equipment rental

From Exodus
Exodus offers a ‘local pick-up’ rental service for key items needed for altitude trekking in Peru, Tanzania (for Kilimanjaro) and Nepal. Normal items available for rental include down jackets and down sleeping bags, but other items may be mentioned in the trip notes. Prices vary and are confirmed in the trip notes.

For our active trips, we are often asked ‘what kind of fitness levels are required?’ or ‘what kind of training do I need to do?’ Of course, if you have booked a trip that is at the upper end of your capabilities, you want to know that you have done all you can to prepare. Unfortunately, these questions are often the most difficult to answer. Only you know your current fitness levels and capabilities and can prepare according to the options available to you.

Where altitude is involved, your ability to acclimatize is going to have a much greater impact on your progress than your fitness. However, poor fitness and preparation is not going to increase your chances. In an effort to help you reach your active adventure goals, we’ve produced helpful Fitness Guides to help prepare for your trip.

It is always best to make your preparation as close to the real thing as possible. Of course, it’s tough to replicate the major mountain ranges around the world, but make sure you include ups and downs if you are preparing for a mountain trek. If you are still unsure about your fitness, or the difficulty of the hike or ride, we suggest you refer again to our grading system or talk it through with one of our experts.

Health advice
Exodus does not give specific health advice, but our trip notes do mention any compulsory or suggested vaccinations and will recommend our travelers take malarial prophylaxis for known malarial areas. Exodus recommends all travelers contact their local travel health clinic or doctor for up to date advice on all vaccination and malarial issues for the country they are due to visit. Please note there is a wide range of advice available and you may find conflicting information for the same areas, but we always advise you seek qualified medical advice.

Water purification
Plentiful clean drinking water is of course a requirement to stay healthy in any country. For the vast majority of our trips, we arrange for treated, boiled or bottled water to be available at all times. Certain trips in remote areas may require our travelers to provide a system of water purification themselves; if this is the case, it will be clearly explained in the trip notes.

Your own first aid or medical kit

For all remote or active trips, your tour leader will be first aid trained, and will carry an adequate first aid kit or medical kit. However, we recommend that travelers carry a small first aid kit for personal use.

For some items you may need to consult your doctor for a prescription. If you are traveling to remote areas in developing countries, you may also like to consider taking a sterile needle kit (please be careful to pack this in your hold luggage for airport security).

The following list is intended as a guide only:
Adhesive bandages eg. Band-Aids; sterile dressings and bandages; simple pain killers such as acetaminophen or ibuprofen (Tylenol/Advil); antiseptic cream; antihistamine cream (for insect bites); sunburn cream; anti-diarrhea pills eg. Imodium or Lomotil; rehydration salts eg. Dioralyte.
Please ensure you carry any essential personal medication in your hand luggage rather than checked in bags

You will need to take enough money to cover the cost of meals not included in the trip cost and of drinks, tipping and other incidentals including shopping and optional activities. Advice on the amounts required and the best currency to take is given in the trip notes.

Many countries have ATM machines, particularly in major cities, and this can be an ideal way to access cash abroad, although bank charges are sometimes quite high. In addition, credit cards are now very widely accepted, particularly in larger cities. Travellers cheques can also be useful in certain destinations, but are often time consuming and costly to exchange.

Ready to be inspired? Head over to the Exodus Experts blog to read more about brand new adventures, top tips for your upcoming travels and exciting trip reports from people who have travelled there already.

Exodus invites all recent travellers to review their trip for the benefit of others and publishes their comments unedited on our website. Each trip shows the most recent reviews in the right hand column. Have a look at the full reviews for the trip you have booked, you never know what useful piece of information or advice you might find!

Why not join in the discussion on our Facebook community group, The Boot Room. It’s a space for our Exodus adventurers—past, present, and future—to connect, share inspiration, experiences, top tips, and more.

Any country-specific travel advice, or current situations we feel travelers should be aware of, will always be listed on the respective country in the shape of a banner alert notice on our website. 

Exodus monitors travel advice closely for every country we visit, and we follow their advice to the letter.

Please read our Travel Safety Advice page for full details.