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Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

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31 Reviews

4.7 out of 5

Reviews

Borneo and the Malaysian Peninsula

Beverly Chin, was a lovely and gentle soul woman who made sure we were happy and had an enjoyable experience! She was lovely to talk to and everyone loved having her around and made our experience the best seeing all the incredible surreal moments with the animals! James Ling was the best host for the second part of the trip, he made it the best trip to remember! He was kind, lovely, approachable and made excellent cake and food suggestions and going beyond the itinerary and making it a wonderful experience i wont forget! It was the best trip to remember! He made sure we get the best service in restaurants, booking in advance and made the most out of our trip including the theatre, the boat trip, penang hill sky walk etc. We all need people like beverly chin and james ling on exodus trips because they truly are the best tour guides!

Most Inspirational Moment

Borneo seeing the animals including orangutans, sun bear, elephants and crocodiles! Also the second part of the trip exploring different food tours in different towns/ places, doing different activities like the theatre, boat trip, penang hill sky walk, exploring temples, art culture streets, history etc! Everything to be honest!! I loved every moment

Thoughts on Group Leader

He was lovely, easy to talk to, funny and kind person in general! He made sure everyone was satisfied and got the best service in restaurants, made the most of our experience and going above and beyond the itinerary and made it the best experience I won't forget! He made the best cake and food suggestions! We all need people like james ling as tour guides

Borneo and the Malaysian Peninsula

I have now been on two exodus trips and both have had excellent tour guides. All transfers are in comfy new buses. Cannot fault any of the hotels. I have felt looked after from start to finish.

Most Inspirational Moment

The highlights obviously were being in Borneo, looking for the Orangutans. Sadly none spotted in the wild but plenty of other monkeys to see.

Thoughts on Group Leader

Both leaders were very passionate about their jobs. They had a huge knowledge of the areas that were covered. Friendly and attentive making sure everyone was happy at all times. Nothing seemed to be too much for them.

Malaysia/Borneo

Great overall tour.

Most Inspirational Moment

Borneo river trip

Thoughts on Group Leader

Both leaders were very good. Excellent communicators. Good local knowledge.

Advice for Potential Travellers

Try it out....

Borneo and the Malaysian Peninsula

Our two guides were very good, Beverley in Borneo and James on the Peninsula. James in particular shared a wealth of information about the country, went out of his way to show us interesting sights and introduced us to great food. The hotels were very good and internal transport comfortable. We were also very lucky to have a small very congenial group of travellers.

Most Inspirational Moment

Borneo and especially the day on the river where we saw orangutans in the wild and lots of other animals and birds. The Orangutang sanctuary was wonderful too but seeing these animals in the wild was a special treat.

Thoughts on Group Leader

Both were very good but James was exceptional. He added things to the itinerary, introduced us to local food in his favourite restaurants, socialised with the group, and organised everything perfectly. He put the well being of the group above and could not have been a better person to have a tour leader.

Borneo and the Malaysian Peninsula

We have done several trips with Exodus. Some have required contact with Customer Operations, due to flight or accommodation requests or trip enquires. Emails and phone calls are responded to quickly and efficiently. Usually I can contact a named member of your team which is helpful.

Most Inspirational Moment

Rianforest and wildlife in cluding orangutans Mangrove kayaking in Langkawi Mallaca at night Chinese new year

Thoughts on Group Leader

Beverly - knowled about wildlife and excellent wildlife spotter. Kenn and enthusiatis James - created quite an impression by greeting us at KL airport by our first nameds.

Borneo and the Malaysian Peninsula

The trip was so well organised from start to finish.

Most Inspirational Moment

Loved seeing the orangutans and the boat trips on the river in Borneo. Staying in Malacca just before the Chinese new year was amazing. Fantastic trip through the mangroves in Langkawi! Loved everything!

Thoughts on Group Leader

James was an amazing leader - everything planned and discussed with us beforehand. Timings were always agreed upon, restaurants discussed and then booked. He always asked whether we wanted to eat together - which we did! James always went over and above what he had to do, in our free time he offered suggestions as to what we would could do and often took us! He had so much knowledge and stories that we loved listening to. A great leader! In Borneo everything ran very smoothly with Beverley, she was a lovely guide who quietly organised everything for us. Her local knowledge was great and we saw so many different animals and birds.

Borneo and the Malaysian Peninsula

The trip we went on was Borneo and the Malaysian Peninsula. I knew so little about the areas other than the fact that there were orangutans, sun bears, proboscis monkeys, and rainforests, which had a great draw to me. There was so so much more! Having James Ling as our guide made it one of the best trips we have experienced.

Most Inspirational Moment

Naturally, seeing the orangutans, Proboscis monkeys, and Sun Bears was a highlight since that was something I had wanted to see. Having our guide, James Ling, made an amazing trip even better. We have been fortunate enough to have traveled on many guided trips and would rate James Ling as a number-one guide. He is such an asset to Exodus Travels. Seeing the many many sights of Malaysia was a highlight as well. Going into the trip, I did not know much about Malaysia, and it was a country I was so taken with.

Thoughts on Group Leader

James Ling---outstanding leader and guide!!! James did so very much to make the experience good for us. There were 16 people with individual needs and wants, and James did his best to help and take care of those needs. He has so much knowledge of all aspects of Malaysia and enriched us in our knowledge of that. From the very first arrival at Kuala Lumpur, James greeted each and every one of us by our first name. James added extra activities to the trip, and we came away with such an appreciation of so many aspects of Malaysia. He kept us informed of times, etc., via WhatsApp, which was helpful to keep us all organized and knowing times and other information deemed important. James also let us know some of his own life and family, which made him more of a "person" rather than just our guide. I continued to be impressed by his ability to inject so much into the trip, making it a trip to remember. It seemed as if he had an identical twin (or even a triplet), as he had so much energy and got so much done. If we asked a question, he either knew the answer or would figure it out for us. The only thing I would have suggested was for James to slow down a little on the walking, as my husband and I are 76. We were able to keep up, but his pace was so fast. We understood that after the fact that there were so many things James wanted for us to see and do so that excused the fast pace. He knew restaurants that were good in taste and safe for us to eat at. It was appreciated that we did not eat at "chain restaurants" but experienced local food. It was also appreciated that he added so much to the itinerary. James is so appreciated for all he showed us and taught us. His patience was apparent each and every day. He was what made the Malaysian part of the tour so great. I would encourage other travelers who are going on this trip to find out if James Ling is the tour leader. My husband celebrated a birthday while on the trip and James made arrangements with the hotel for us to have a special room to eat and celebrate as well as getting a cake for us. James did so much each and every day.

Borneo and the Malaysian Peninsula

Brilliant guides, fantastic places on the itinerary and excellent accommodation. Transport well organised and seamless. I thoroughly enjoyed my trip.

Most Inspirational Moment

Visiting the Orang utan sanctuary and the Sunbears. Boat trips on Kinabatangan River.

Thoughts on Group Leader

Both were totally brilliant. They couldn't have been better. Very well organised, excellent communication, totally helpful above and beyond what I would expect. I learned so much and had such a fantastic experience. They couldn't have done better. Special mention for Jason's prompt reorganisation when the train from KL to Penang was seriously delayed. He organised an alternative minibus which picked us up in less than half an hour!

Two vacations in one!

The tour started in the rainforest in Borneo where we saw orangutans, monkeys, crocodiles and various birds. The river cruises on the impressive Kinabutangun river were awesome! The second part on the peninsula was wonderful for culture, beaches, wildlife and food!!!

Most Inspirational Moment

I especially enjoyed the mangrove boat excursion as we saw so much wildlife and stopped to swim on a beautiful quiet beach.

Thoughts on Group Leader

Both Rony and Jason were excellent tour guides who are passionate about their job and proud of their country.

Advice for Potential Travellers

Go!

Borneo and the Malaysian Peninsula

Any information I needed was in the itinerary or the trip notes – everything was covered. There were a few queries I had that were answered very swiftly and comprehensively – the office staff couldn’t have been more helpful.

Most Inspirational Moment

The river trips and canopy walk in Borneo. The trishaw ride in Malacca and our guide arranging tickets to see a show. The Petronus towers in KL and hearing the history of the city. The walk all round Georgetown.

Thoughts on Group Leader

James was a brilliant guide who went above and beyond expectations. For those of us who wanted to, which was usually all of the group, the walks were extended to show a bit more of the local area. His knowledge was excellent and his enthusiasm contagious. He guided and advised us through the menus at local restaurants and a couple of times we were taken to restaurants that only locals used - always a good sign!