Loyalty Program

If you have previously travelled with Exodus at least once, you are entitled to a 5% Globetrotter discount off your second to fifth trips (subject to conditions, see No.3 below). If you have travelled with Exodus at least five times previously, you are entitled to 10% Pioneer discount off your sixth trip and any subsequent trip thereafter. The 5% Globetrotter discount is valid for 12 months from the return date of your most recent Exodus trip. If a new Exodus trip is not booked within this time, the discount will expire and will not be available for use. The 5% Globetrotter discount cannot be extended or reinstated once expired. Regardless of frequency of booking, once you have travelled on five Exodus trips, you will be entitled to the 10% Pioneer discount on your sixth and all subsequent trips. The discount can be applied to any person deemed to have travelled with Exodus previously. Any person claiming a loyalty discount will have to tell Exodus how many times they have travelled, and if pre 2008 will have to tell us which trip they travelled on and when  (unless Exodus are already aware of your 10% discount). This discount will be applied per passenger and not per booking, and can only be applied to the person who has travelled with Exodus previously. Application of your qualified discount will only be applied to the original costed invoice value of the tour. Application of your discount does not apply to or affect the deposit payment. The deposit payment as standard is 10% of the tour costs (minimum of $300 per person or equivalent); for Polar holidays the required deposit is 20% of your travel arrangements. Your loyalty discount is shown as a line on your invoice and applied at final invoice stage. Loyalty discounts cannot be applied to pre or post tour hotel costs, insurance, trip extensions, flight supplements, single supplements, bike hire or local activity costs deemed as extra. Loyalty discounts cannot be used in conjunction with any other offer unless otherwise stated; excluding the Exodus Refer a Friend discount whereby the offers can be used together if you so wish. Exodus loyalty discounts are offered at the discretion of Exodus, and thus Exodus have the right to terminate discounts or to change the discount rules, regulations, conditions of participation levels, in whole or part, at any time, with or without notice, even though  these changes may affect the value  of the discount already accumulated. If travelling through an agent, the discount can still be applied, however Exodus are not liable for any extra costs or discounts incurred through your chosen agent. A booking or flight amendment administration charge will not be applied to the customer, although there may be additional third party costs involved in a change which must be paid by the customer.