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Updated 22nd December 2022
Your pre-travel checklist
Welcome to the Exodus Travel Hub, where you’ll find everything you need to know about traveling internationally, all in one place. We’ve gathered the official sources on entry and exit requirements, testing, and other essential information, giving you the latest travel guidance so you can make an informed choice on your next adventure.
We strive to always do right by our customers, and we are proud that Which? named Exodus Travels as a recommended provider again this year for the 7th year running, giving us a score of 5/5 for customer service. We’re also rated Excellent by our customers on Trustpilot and our team is always available to assist with any questions you may have.
Your Three Steps to Travel
We’ve made it easy for you to find up-to-the-minute travel advice from official sources, so you can decide in minutes where your next adventure will take you. If you’re traveling soon, please check this page and relevant country-specific guidance before you depart. Find out more about your stress-free travel experience and our book with confidence promise.
1. Your Government’s Advice
You must follow any restrictions on non-essential travel imposed by your home government.
Government of Canada Global Travel Advisories
If you are permitted to travel, you should ensure you understand any risks of travel to your destination by reading the travel advice from your home government, and make your own choice to travel or not.
2. Destination Entry Requirements
Check the entry requirements for your destination of choice from your country of departure. For example, you may require proof of vaccine or a negative COVID test. Your nationality may also be taken into account when entering a country so ensure you confirm what arrival forms need to complete before travel, if any. Exodus will not normally operate to a country that requires UK customers to quarantine on arrival.
For a quick and easy guide to the latest travel advice by departure and destination country, as well as by nationality, we recommend using the CIBT entry guide below:
And Our team of travel experts can help with any questions you may have, please contact us for more information.
3. COVID-Clear Groups
For extra peace of mind, Exodus requires all those travelling on group holidays to have had a vaccine or negative COVID test – known as ‘COVID-Clear’ status. Please ensure that you understand this policy and can comply with it before you travel with us.
If you are travelling: to a country where one of these is an entry requirement, you do not need to provide Exodus with proof of your COVID-Clear status prior to travel; you can expect this to be checked by your airline and/or by immigration officials when you arrive in the destination country.
If you are travelling: within the UK, within your home country (outside the UK), or there are no entry requirements of this nature, or the requirements do not meet those outlined below for the destination country, you will need to fulfil one of the below criteria. Please hold documentation proving your vaccination status or confirming your negative test result (as appropriate). Checks may be made by our UK based team prior to travel, or during your trip by your tour leader. If you are unable to provide proof when requested on the trip, you will need to take a COVID test locally, at your own expense.
Exodus’ COVID-Clear requirements – All customers will need to have one of the below in place prior to travel.
1. Be fully vaccinated against COVID-19 with the last dose having been administered no less than two weeks prior to travel. The total number of doses must have been given, as required by the vaccine manufacturer (in most cases this is two doses).
- Proof of vaccination or vaccination card which show your name and date of vaccine are sufficient.
2. A negative PCR test taken within 72 hours of travel
- This can be either a lateral flow or PCR test
- The certificate provided by your private testing provider.
3. Proof of recent recovery from COVID
- A positive test result, followed by a negative test result no more than 180 days before the date of travel.
- Or a doctor’s letter or hospital discharge summary showing the above.
If you are traveling: to a country where one of these is an entry requirement, you do not need to provide Exodus with proof of your COVID-Clear status prior to travel; you can expect this to be checked by your airline and by immigration officials when you arrive in the destination country.
If you are traveling: within your home country, or there are no entry requirements of this nature for the destination country, we will ask you to email a copy or photo of your document to customerservices@exodustravels.com at least 2 weeks before departure. If you plan to take a PCR test 3 days before travel, you should let us know along with the date of the test, so we can add that to our records.
4. Returning Home
Ensure you can comply with your home government requirements for return travel at the end of your trip. For example, you may require a negative test taken before departure, or there could be quarantine requirements for travelers from certain countries.
- While pre-departure (for return travel) testing is a general requirement, we will amend itineraries to ensure group members can access testing facilities (test at customer’s cost) in the final days of the trip.
- If, through no fault of your own, your test result is delayed, Exodus will cover your accommodation costs until you are able to travel. Exodus will pay reasonable flight change fees for Land Only bookers.
- For general testing advice, including recommended testing providers, please see our advice on testing below.
What happens if someone tests positive for COVID-19 whilst on an Exodus holiday?
If a group member shows symptoms of COVID-19 whilst on an Exodus holiday, they will be asked to take a COVID-19 test.
If they unfortunately test positive, they will be asked to follow certain measures to protect themself, the rest of the group and our local staff. Whilst not restricted to the measures mentioned below, the client will be asked to follow some or all of these measures, which may go above any local regulations in place in the country in which the group is travelling: In some circumstances, these steps may include being required to leave the trip.
- The customer will be asked to remove themself from the group. This means that they will not be able to join group meals or excursions/visits. Depending on the individual circumstances, they may be able to remain at the same hotel(s) as the group, or they may be required to arrange their own accommodation elsewhere (with the assistance of the local team and/or the Exodus UK team).
- The rest of the group will be advised of the positive COVID result, so that preventative measures can be followed.
- If the client is sharing a room with a family member or friend on the same booking, they will also be asked to take a COVID test. If they test negative, they will need to decide whether to also remove themselves from the group in order to remain with their travelling companion, or to continue with the group and make arrangements to stay in a separate room.
- While separated from the group, the client should continue testing, and may re-join the group when two negative test results (taken at different times) have been received. If the client is still positive, they should remain separate from the group until they receive a negative test result.
- The tour leader, local team and Exodus will assist and support the client, however they will be asked to contact their travel insurance provider to discuss any financial implications.
Advice on accessing COVID testing for travel
Providing a negative COVID test will be a common requirement for entering a country for some time. Accessing the appropriate private test for travel is now easy in many countries. If, from the above information it is clear a test is required, we ask you to choose your test provider in good time.
Help, advice and support
We know the world is a less predictable place, and that we need to be available 24/7 to react and advise. Throughout your trip you will have our support.
Before your trip and on your way home: | |
Normal office hours | 1 800 267 3347 |
Out of hours emergency calls | + 44 (0)1483695188 |
On your trip: | |
Your leader will provide your local 24-hour support contact details | On arrival |
Out of Hours | + 44 (0)1483695188 |
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