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Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

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Reviews

Winter wonderland

Going in winter one gets to see Iceland in all its Winter Wonderland glory. The frozen waterfalls, good chance of seeing the northern lights, once you’re away from the golden circle sights its much quieter. We were Very lucky with the weather until last couple of days when the strong winds and closed roads altered the itinerary, but there are other things to see. The tour covers a lot of ground, with a fair bit of driving, but there are lots of stops along the way and the scenery is lovely!

Most Inspirational Moment

I loved the glacier lagoon that went to the sea where the beach was covered in chunks of smooth ice, with seals popping up along the way. Frozen waterfalls were so picturesque. All the opportunities to soak in the thermal baths were well received. I could've spent all day at the natural springs near lake Myvatn, so relaxing.

Thoughts on Group Leader

Jon was a brilliant leader, full of enthusiasm and energy and obviously has a great love of his country, entertaining us with his stories from trolls to eurovision! Always cheery and when weather stopped us visiting somewhere, he found something else for us to see.

Advice for Potential Travellers

If visiting in winter, be prepared for cold, biting wind, a glove you can use a phone without taking it off would be handy! I'm very glad I had a thermos flask. Some rooms don't have kettles, but hot water and tea/coffee are freely available in hotels restaurant. Cards taken everywhere, so no need to take spending money.

Excellent guide and tour

Fantastic tour, and our guide was excellent (Jon – spelling?). Only thing is that it would have been preferable to have more weather specific guidance regarding gear that would be helpful – such as crampons with ice spike etc.

Thoughts on Group Leader

Fantastic.

Amazing landscapes, relaxed culture, lots of horses!

A great experience and quite different to our previous trips with Exodus. A good itinerary which allowed us to see amazing diverse landscapes from spectacular waterfalls to glaciers, icebergs and rugged coastlines. We also really enjoyed hearing about Icelandic culture, both new and old, with stories of trolls and Vikings.

Most Inspirational Moment

The fact that Icelanders were very resilient and have caring, close communities with a relaxed way of life. This is very refreshing, coming from a pressured western lifestyle. A small example is that cars are very likely to stop if they see you looking to cross the road.

Thoughts on Group Leader

Jon was well-organised and very caring, looking to the needs of each individual. He had a great sense of humour and relaxed delivery. He was very enthusiastic, obviously enjoys guiding and shared a wealth of knowledge about Iceland, the country and its people. It was lovely how he shared snippets of his own family life to illustrate how life is like for people living in Iceland. He told endless entertaining stories relevant to where we were travelling at the time. He saved me from eating fermented shark from a buffet and shattering my taste buds at the start of the meal! We really enjoyed his company.

Advice for Potential Travellers

Take walking shoes/boots as the terrain is quite rough in places and don't be afraid to use walking poles. We did use waterproof trousers, especially near waterfalls. As you move on every day, clothes that easily dry out are handy and also small laundry bags to group stuff in your suitcase. A waterproof cover for the back pack would have been handy and plastic or waterproof carrier bags. A large refillable water bottle is essential for the journeys. Keep your window shut at the Hotel near Lake Myvatn to keep out gnats.

Suggestions

If you want to see Reykjavik book an extra day there.

Iceland Explorer

Iceland is a fascinating country with a wealth of scenic attractions and this tour seemed to include all of them. It was busy every day, sometimes with long drives between the sights, but the landscape during these travels was always interesting and I was never bored. Weather was sadly unkind – but that is Iceland – with often rain and low cloud obscuring the mountainous views. On one day the wind was so fierce that the main circular road (Route1) was closed for 8 hours which disrupted plans for the day but Jon the guide created alternative sights for us to visit. Choice of hotels was generally good, with the guest houses occasionally a bit spartan (if you like tea in the mornings, pack a travel kettle). Food was good also, at twice the price of English restaurants

Most Inspirational Moment

Jokulsarlon lagoon with its icebergs and the associated Diamond Beach is unique whatever the weather. The many huge waterfalls never failed to impress, while a long soak one afternoon in a 30c-40c geothermal pool was delightful. Walking the basalt column cliffs on the Snaefellsnes Peninsular was particularly enjoyable as there was at last warm sunshine and plenty of unusual birds for the bird watchers in the group to appreciate. The whale watching trip from Akureyi was successful as we saw several humpbacks, probably the same whale repeatedly diving but still exciting to see their blows and flukes

Thoughts on Group Leader

Jon was an excellent leader, always attentive to our needs, ensuring that there were plenty of toilet and photo opportunity breaks during our travels. He educated us with many stories of folklore and life in Iceland, with his constant chatter and humour during the day always welcome. The few changes of itinerary due to the weather were made without drama, and we were always kept informed.

Advice for Potential Travellers

Be prepared for rain and wind and pack accordingly. Overtrousers are advisable (probably essential) with a rainproof coat, plus layers for clothing to easily remove if/when warm or put on on colder, windier days. Cash is not necessary, everything was paid for by credit card

Suggestions

Iceland is a fascinating country with a unique landscape and attractions, and is highly recommended to visit. This tour covers a lot of ground and is an excellent introduction. It was sufficiently inspiring that several of the group were planning to revisit in Winter on a shorter, more selective, trip

Iceland Adventure

I had researched about Iceland and the places to be visited but had not anticipated the scale of the island and the grandeur of the scenery. The weather was not as rainy as was forecast but it was windier than I expected, the weather suited the landscape and the experiences on the trip. Our guide was excellent – full of information and stories – never a dull moment.

Most Inspirational Moment

The volcanic geology and associated landscape and the glaciers. These showed the power of nature and that people settling and living in Iceland have had to adapt to the environment and make use of it where possible, but not conquer it.

Thoughts on Group Leader

He was excellent. He was full of information about Iceland and its people, I learnt as much about modern day Iceland as I did about the the attractions summarised in the Trip Notes. He was resourceful, adaptable, humorous and looked after the group and individuals.

Advice for Potential Travellers

Be prepared for any weather, the group motto was have layers of good clothing, some days were warm, most days were cloudy, it was windy most days. Wear sturdy walking shoes or boots, walks were usually short but often on uneven ground and there were some steep steps. The food was very good and catered well for vegetarians, restaurants were also very accommodating for customers with food allergies or intolerances. Iceland is bigger than I expected so be prepared for long journeys in the bus. Accommodation was different each night on this trip but the standard of food, customer service and was good throughout.

Suggestions

I was not able to see the sights in Reykjavik because of my flight times to and from the UK, so check this before you finalise your booking in case you need to add some time before or after the set dates for the trip.

It’s great - when the sun shine

Iceland is a clean, safe, ( subject to volcanic action), and beautiful place to visit, but in between the places of interest there is a lot of lava. Green, black or white, it becomes tedious, and particularly when visibility is limited. The journeys between the sites can be rather dull, long and boring. If and when the sunshines, everything looks brighter including the numerous waterfalls and beautiful beaches, but Iceland this May was fairly wet and cloudy. The accommodation we experienced was absolutely fine. Food is expensive but by the end of the tour we got used to the cost and even splashed out on a beer each. Prior to that, we shared a glass! The fish at The Grillhuise in Reykjavik was excellent.

Most Inspirational Moment

The glacier lagoon and diamond beach. Seeing icebergs and hearing them crack was a first for me. The sun was shining on this occasion, so added to the beautiful spectacle.

Thoughts on Group Leader

Sadly, our group leader was not as good as others we’ve experienced. He was rather repetitive, especially about being a vegan, and spoke too much. Moments without his voice were rather nice. He was inclined to “bloody » too much and by the end of the tour, the group all expressed the same sentiments. He was, though, very helpful and quite informative.

Advice for Potential Travellers

ICELAND - the clue is in the name. It’s cold …. and windy, so windchill makes it colder still. Do take your thermals, even in May. It’s a big island so if you circumnavigate, like us, be prepared for some long, tedious journeys. Having said that, Icelandic roads are very good. If you use Flybus for airport transfer, you must wait OUTSIDE your hotel ( no matter how cold it is) or the bus won’t stop - as happened to us. The taxi fare to airport was 20,000 Kr ( £115).

Suggestions

We’re very pleased we visited this beautiful country. Exodus has it pretty well organised. Probably wouldn’t go again though.

Spectacular scenery, Bitingly cold, Eye-watering prices

First holiday in three years for us and a different style too – we usually go on trekking/activity type holidays so a ‘tour’ was all a bit different. Had a great time, Iceland in March is impressive and the tour covers the whole island and visits all the ‘classic’ sites.

Most Inspirational Moment

Just the scenery, different all around the island.

Thoughts on Group Leader

Jon was hugely knowledgeable about every corner of Iceland and went out of his way to make everyone happy. Even awkward sods like us who wanted to disappear off and look for plastic tubs under rocks (If you know, you know!)

Advice for Potential Travellers

If you're going in March, dress warm. Really warm. Really really warm. I've never been so cold in my life, and I've done a weeks dogsledding in Sweden which included camping when it was -45C. Don't know what other seasons are like but the clue's in the name - Iceland. Be prepared to spend lots of dosh on lunch, dinner and beer. For two of us, food + drink was another £750 on the price of the holiday, Take cards, no one uses cash. WiFi is good at all hotels and mobile reception was consistently better then we've got in Surrey.

Suggestions

I was surprised at how crowded the sites were - especially in the 'Golden circle' area. Some places were just teeming with people. I would guess that in 'high season' it would be really uncomfortable. Getting a coffee or visiting the toilet meant getting on the end of a long queue. Food was always good - no problems there. Group members with special requirements (e.g. Gluten-free meals) were easily coped with. Hotels varied from 'basic' to 'excellent'. You only stayed one night in each so it didn't really matter. There were no real problems anywhere. The 'flybus' service to/from the airport works very well.

A Thoroughly Enjoyable Tour Of This Majestic Island

A thoroughly enjoyable tour of this majestic island. Our first day out took us to some of the tourist hotspots – the huge Gullfoss waterfall, geysers, the growing fault line between the North American and Eurasian continental plates and the site of their 1100-year-old parliament. Thereafter our 1000-mile journey around the island was largely free of other tourists (it was February). The snow conditions were good (it covered the island, but wasn’t too deep for walking), with little rain (probably lucky for the time of year). Our only challenge was the wind, which did curtail our itinerary when we got to the west of the island.

Most Inspirational Moment

Many. The views as we travelled around this snow-covered isle were magnificent. As the road wound its way along the south coast, mountains were on one side and the sea with its black sand beaches on the other. The lightening at the Valley of Thor was just on-cue. Next the road wound round the eastern fjords, with the sun-lit sky gleaming off the snow-white mountains and deep blue water. Then it was through our first tunnel to Egilsstadir and, that night, our first and best view of the Northern Lights. The next day we journeyed across the plateau to Lake Myvatn, with its complete range of geological wonders – mudpots, steaming vents, lava towers, volcanic craters, psedo-craters and a thermal swimming pool.

Thoughts on Group Leader

Jon was an excellent group leader, as well as being the driver of our minibus. He always had a story to tell and alternative sites to visit when necessary. His restaurant recommendations were always excellent (I was very impressed by the quality of food at all our stops). Jon regularly monitored the weather and Northern Lights conditions, so that we missed the worst weather and got to see the Lights. He kept us safe when we ventured out, ensuring we wore the chains provided on our boots. And being February, all vehicles had studded tyres, making driving safe on snow covered roads

Advice for Potential Travellers

Dress for the weather you may incur, with lots of layers in winter. Waterproof over trousers and jacket are essential in February, as are a sturdy pair of walking boots. The chains provided are excellent, they have a rubber surround that fits them to your boots. A couple of the people brough anti-slip grips which proved to be inadequate. The day length obviously varies depending on when you go. Sunrise was nearly 10am in early February. The weather and temperature is also very variable. Check these out before deciding when to go. You might also want to check out the midge situation, if you don’t want to be bitten. Going in February did provide the possibility to see the Northern Lights and we were lucky. The Northern Lights are dependent on the solar activity, a cloudless sky and little light pollution from local lighting or the moon. For photographs, you need long exposure (15 seconds on my camera), which needs a tripod or something similar. Check your requirements before you go. The best photos on our trip were taken by someone with an iPhone. Also get a water cover for your camera, others have reported their cameras being damaged by the rain or spray from the waterfalls. A Pro camera, as used by cyclist or cars, may be an alternative if fitted with a waterproof container.

Suggestions

None of the days was too onerous, so recent changes to the itinerary must have solved a criticism made by a previous traveller. Iceland is on UK time, although geographically it is one and a half hours west of London. However, as it is very much a European community, they are discussing moving Iceland onto the same time as much of the EU, adding a further hour to the difference.

Safety issues

Overall, this was a very disappointing trip. Some things were not controllable eg the weather, but others were not good including some serious safety issues. 1 There were things in the itinerary which did not happen, and indeed the guide said they would be taken out of the itinerary shortly! 2 Driving for 4-6 hours each day when there was only 5 hours of daylight meant that we visited many sites in near or complete darkness. 3 Snow grips were supposed to be provided, but they had not been put on the van. I slipped and twisted my knee and a number of people fell over. Thus, several of us did not make it to the waterfall. Much more serious injuries could have easily occurred. 4 The guide had to drive for long periods on dark, icy roads. When he was driving he was sometimes giving commentary to us – not ideal. More critically, he was having to phone ahead to organise logistics of food and optional trips whilst driving. This would be illegal in the UK! 5 Several accommodations were pretty low standard, but I recognise that the logistical issues are great in such isolated communities.

Thoughts on Group Leader

He was a good guy, but he was working alone - doing logistics, driving and guiding - and was clearly very tired by the end of the trip.

Advice for Potential Travellers

Check on safety issues and the time of year - some things don't happen in November despite what it says in the itinerary.

Review Centre
Reply from Exodus

Dear Graham,

Thank you for your review, although we are very sorry to read that you were disappointed with certain aspects of the trip, particularly that you felt your safety was compromised at the Dettifoss Waterfall. We recognise that the terrain surrounding this natural wonder can often be slippery, so to enable our groups to reach the best vantagepoint, our tour leaders carry ice grips in the vehicle. Unfortunately, in a case of human error, on this occasion the tour leader forgot to pack this equipment and we understand that this caused some members of the group to slip on the icy surface, which is a matter of genuine regret. We have since reminded our leaders of the importance of double-checking packing lists before setting off, which we hope will prevent a similarly worrying experience for future groups. We are further sorry that changes had to be made to your itinerary due to road closures caused by inclement weather. The philosophy of adventure travel is one that allows alternatives and a substantial degree of on-trip flexibility; changes in itinerary may be caused by severe weather events and, whilst we would normally endeavour to warn groups of any significant amendments ahead of a trip, the conditions that affected this itinerary were more extreme that could be predicted. After a thorough analysis of client feedback, including yours, and consultation with our local operator, we have now made permanent changes to the tour that mean it is more likely that all activities on the itinerary can be completed at any time of year, and trust that this will provide a smoother experience for future groups. However, we remain apologetic that your experience fell short of your expectations for the trip. In terms of safety while driving, we have spoken to our tour leader on this trip and he has assured us that any phone usage while driving was made using a hands-free Bluetooth system. Furthermore, commentary is only provided when the leader is completely confident that safety will not be compromised. Finally, whilst long drives and limited daylight hours are features of this tour that cannot be controlled, we are sorry to learn that your group arrived at some sites in the dark. We have received comments from other members of the group who indicated their satisfaction that the leader adapted the itinerary to allow for sites to be seen in daylight, although acknowledge that this does not align with your recollection of the trip. We hope you feel that we have taken your concerns seriously and will consider Exodus for a future adventure, on which we would affirm our steadfast commitment to client safety.

Emma Cambers – Product Manager

Magical Iceland

Iceland in March is a challenge…..ice and snow underfoot (boot chains provided!) high winds, intermittent torrential rain, bad road conditions. But the beauty of the country more than makes up for any discomfort. Travelling around the whole island, the scenery is constantly changing….wild coasts, snowy mountains, sparkling fjords, black lava flows and of course, wonderful waterfalls. For any lover of the great outdoors, this trip is a must

Most Inspirational Moment

Walking among the icebergs on the black beach. Entering Hallgrimskirkja and being blown away by its beauty.

Thoughts on Group Leader

Jon is amazing, singlehandedly driving, portering, organizing, commentating......always full of energy and enthusiasm. I loved that, as well as information about Iceland, he also treated us to tales from the sagas, norse mythology and folklore.

Advice for Potential Travellers

Bring lots of clothes and be prepared for all weather types in one day.

Suggestions

Maybe the itinerary needs reviewing. We struggled to fulfill the schedule on some days because of road/weather conditions, resulting in very long days and late hotel arrivals. That's why I gave this tour 4 stars, not 5.