Most Inspirational Moment
The climb to the summit of Vesuvius
Thoughts on Group Leader
Not communicative enough and very sparse with information.
Advice for Potential Travellers
Make great connections.
Reply from Exodus
Thank you for taking the time to share your feedback, although we’re truly sorry to hear that your first Exodus experience didn’t meet your expectations. While we’re pleased you enjoyed the hikes and the comfort of the Hotel Due Torri, we regret that the group dynamics left you feeling excluded.
We’ve spoken with the leader, who clarified that efforts were made to share key information and ensure all group members were informed and included, despite the challenges. That said, we understand that your experience didn’t reflect the welcoming and cohesive environment we strive to create on all our adventures.
Your feedback is important to us, and we’re reviewing how we manage group dynamics to ensure all guests feel equally supported and connected. We hope you’ll consider giving us another opportunity to deliver the kind of memorable and inclusive adventure we’re known for.
The Exodus Team