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Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.
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A truly amazing week in Italy. Our guide, Jeff, was extremely knowlegable and made sure that any issues or concenrs we had, were resolved. The planned walks each day were perfectly suited to the group and jeff was able to switch the areas we walked, depending on the weather. I’d recommend this tour to anyone who would like to enjoy walking in the Dolomites, see the best parts and stay at a very nice hotel with excellent food.
Walking early on a day to see the sunrise over the Three Chimneys
Jeff was an excellent leader. He was able to answer all our questions, either about the area or ecology or historical references and nothing was too much bother.
Take waterproofs as the weather can change quickly. It's worth hiring bikes on a day off and use the excellent cycle paths to visit nearby towns.
This is a spectacular trip The hikes are wonderful very well planned and guided. Our guide Evgenia was outstanding. She planned which hike to do based on the conditions but was flexible taking into account all the abilities of the group. She communicated well with everyone and had a great sense of humour. The chalet chapula hosts were also wonderful. They were very accommodating and the meals were indeed something to look forward to. I was aware that the rooms in chalet chapula were not identical but our room was very good for us. The one comment about the hiking was that I think these hikes were more like a 4/7 rather than a 3/7. As such I would suggest a higher level of preparation for this hike.
We found that the hike to Courmayeur was the inspirational day. Hiking up to above the tree line and then seeing Mont Blanc and the other peaks around was incredible
Evgenia was a fantastic guide. She worked really well with our group, She c was always smiling and positive. She has a wonderful sense of humour. I felt that even though I was the slowest she was encouraging and so I had an exceptional experience. Evgenia communicated very well with the group in her briefings the night before the hike, during the hike and after the hike through a chat she had set up. She always wanted me to finish the hike but did modify things for me when needed. When I do another trekking tour with exodus I would want Evgenia as my guide.
I feel that these are harder hikes than the 3/7 stated in the exodus material. As such I would suggest a higher level of training maybe level 2. For people coming from outside Europe it might be a good idea to arrive two days before the hiking to acclimatize.
A fantastic adventure holiday. Yes the days are long with a lot of travelling, but the rewards along the way more than make up for it. The spotters ability to find lemurs, chameleons, frogs, geckos, etc (even in the dark!) was unbelievable. Our guide, Claudia, was one of the best guides we’ve ever had. The landscapes are varied and the people are lovely.
Our day at the Tsingy. We saw lemurs and other animals as we walked through the forest, we enjoyed the via ferrata climb and were rewarded by the view from the top of the Tsingy.
Claudia, our guide, was absolutely excellent, one of the best we've ever had. She was super organised, knowledgeable and great fun.
Take a spirit of adventure. As per the trip notes, there are some long drives, but the wildlife and other activities more than make up for it.
Hands down, the hiking is amazing. Spectacular views and a more-than-competent guide. That said, the trip was not without issue. Lots of relatively minor issues and inconveniences that compounded. Some were within Exodus’s control and some were not (I have already provided feedback to Exodus directly so I’m not speaking out of turn here). The accommodation was just OK – breakfasts were a little basic/repetitive and dinners, while delicious, offered no choice. I personally enjoyed each evening meal but I noticed others left some meals largely untouched with no alternative available to them. Chalet Chocolat, overall, could probably use a bit of a refresh and 2 of the 7 rooms are not even close to being equal to the others. It would be nice if these substandard rooms could be offered on discount to customers who are well-informed of the room differences in advance. This would help to prevent any negative surprises once you arrive on holiday.
All of the hikes were spectacular but the L’Aiguilette des Posettes was probably my favorite hike.
Mike was great- knowledgeable about the area, kept us well informed and worked hard to include everyone in conversation.
The hikes on this trip have some pretty good elevation gain. Pre-trip hill walking will help prepare you. Trekking poles for the descent will help save your knees.
Brilliant trip exploring a spectacular mountain range. Wide variety of scenery and weather! Great campsites with few other westerners.
Camping just below the high pass at Lake Ala-kul
Valerie was amazing. Full of stories of past treks and expeditions. Friendly and professional, she kept everything running smoothly with her great organisation skills and sense of humour.
Take waterproof gloves and warm ones for at camp! There are washing opportunities at most campsites (in rivers) so you can go light on clothes.
This is such a well designed itinerary to see the real Japan, from their rich history and Culture to the modern side it was amazing how you travel through their history along the trip. You get to see a LOT of places along the way in a manner that feels like you have accomplished a lot but not too quickly. I think anyone going to Japan has to be prepared for a lot of travelling and moving around, especially as almost everything is on public transport. Don’t let this put you off as it is the best public transport in the world! So clean, always on time, friendly and respectful people – coming back to the UK after the trip was a real shock after we got experienced to the Japanese way.
Staying in the Ryokans up in the Japanese Alps was a surreal experience. We had an 11 course dinner at a traditional homestay and it was a real pinch me moment. Everyone was keen to learn about Japanese Culture, try the food (myself included), and it was just such a wholesome experience. Managing to go 2 weeks only using Chopsticks and no cutlery was a very proud moment too :)
Keigo was incredible. His attention to detail and knowledge about everywhere made all the difference. Without him we would have been totally lost and only had a fraction of the experience.
Be prepared for a lot of walking, often in tourist sites and on the transport system. The country is an attack on the senses to really try to just immerse yourself in the surroundings instead of always hunting for the perfect photo. Be prepared for all types of weather - an umbrella can come in handy.
The Salkantay Trek gives you both remoteness, superb mountain and glacier views along with the Inca Trail and the reward of the inspirational Machu Picchu at the end. It’s definitely worth the extra days of walking and camping. We didn’t see any other groups for the first three days! There was high level of support provided by the leader, chef and porters. The food on the trek was exceptional – nutritionally balanced, plentiful and varied. The days in Cusco before the trek provided good acclimatisation as well as familiarising ourselves with Inca history. The Machu Picchu Museum was well worth a visit in advance of the trek.
Camping close to the Salkantay mountain and glacier (there was no one else there except the Exodus group) and the first glimpse of Machu Picchu as we came through the Sun Gate.
William was a fantastic leader. He was extremely knowledgeable on the history and geography of the areas we walked as well as taking us to all the key sites in Cusco. He was always on hand to provide advice, whether we had questions about the trek or were looking for cafe and restaurant ideas in Cusco. He was always looking out for our health and well-being, including monitoring our oxygen levels and checking for effects of altitude. He always had our best interests at heart.
This trip starts at altitude in Cusco and reaches higher levels during the trek. Do read the trip notes so you are as well prepared as you can be in basic fitness for the ascents and descents and length of walking days. It’s cold at night (especially near the glacier) so make sure you take the clothes that Exodus recommend. Exodus provide a good sleeping bag if you don’t have one.I always take snack bars in case I need extra food on the trek, although we were provided with plenty of snacks and fruit (more so than other treks I have done).
Excellent trip. Great guide and driving
The Vienna Opera and a return to Bratislava after 30 years
Great leader. Showcased special sites during the entire trip.
Be prepared for limited English in smaller towns.
First I want to say that Namibia is a very underrated country and is beautiful. It has a lot to offer but I was not totally satisfied with the trip and that’s directly due to the trip value/ cost for what you get. I think the trip is too expensive for what you get in return, the accommodation are probably the worst of the bunch, I know is Africa and is a dry country but even when you in town the accommodation is bad. 95 % of the meals include comes from Lodge, meaning if you book a night at one of these Lodge it’s probably come included or a little fee, where all the money we paid for the trip goes to?. Some of the Lodge dont practice proper hygiene, around 4 people got a sick due to a stomach bug in my trip. Too much walking and hiking the last hiking only 3 people attended everyone else stayed at the Lodge, give us more game drive instead of hiking.
Seeing Namibia was a great experience, dunes, landscape,game drive, everything was amazing.
The group leader was amazing, a lot of knowledged, funny and very professional. Hakuna matata!!
We’re grateful for Miguel’s review, and we’re glad he enjoyed exploring Namibia, and especially that he was so impressed with his Exodus tour leader. We are sorry to read, though, that he wasn’t entirely satisfied with some elements of the trip. The accommodation on this tour is generally well received, and we can see from the feedback forms submitted by members of Miguel’s group that travellers rated the accommodation on this particular departure at an average of 4.33 out of 5. While we feel that this indicates it is of a good standard, we are sorry that Miguel did not feel the same.
We were concerned to read Miguel’s comments about the cleanliness of some of the lodges, as this is something we take very seriously. We’ve not received similar previous comments from customers on this trip, and we feel it is important to mention that our feedback forms ask each respondent whether they felt that their health and safety was fully upheld throughout the tour, which members of Miguel’s group all answered in the positive. We would not wish to discount Miguel’s views, however, and will continue to monitor the feedback we receive about the properties on this trip, from both clients and leaders.
While we include several game drives on this tour, we appreciate that Miguel would have preferred more. We feel that this trip contains a good balance of activities which allow clients to take in all that Namibia has to offer, and are confident that we give clients a rounded experience of the country, though we do keep an eye on general feedback to make sure the itinerary continues to meet our clients’ expectations.
– John Penge, Exodus Product Manager
This trip is about the sightseeing and exploring the towns in the region, Matera and the trulli were fascinating. The walks are as described in the notes and with the exception of the Matera ravine walk pleasant but nothing special. The paths are flat and easy to navigate, not one for serious hikers. The accommodation was good , the food was typically Italian, lots of pasta, pane pomodoro (tomato bread) and mozzarella. I suspect coeliacs may find it a challenge unless they like tomato and Mozarella salad!
The ravine walk in Matera
Tancredi was excellent and took great care to see everyone could cope in the heat
Take plenty of cash, restaurants will not take multiple card payments.