Most Inspirational Moment
1 The impromptu visit to Soweto. 2. The guided talk of the battlefields 3 A hippo walking down the middle of the main road in St Lucia 4 the beauty of the Drakensberg mountains ,
Thoughts on Group Leader
Max was extremely knowledgable on wild life and also cultural matters which provided a great insight into a complex country. He also has a strong political opinion. I felt he encountered various problems on the trip which had to be sorted . Most of these were sorted satisfactorily but as the trip progressed I felt he was starting to lose patience with some members of the group and I got the feeling he was pleased when we arrived back in Johannesburg. Much of his work was excellent but he perhaps needs to work on his inter personal skills. In all of this I cannot give Paul , his co leader enough praise. At all times he was caring and considerate and was fully supportive of the group. In some cases I am aware that he defused some issues with his professional attitude. Paul did 90%of the driving in a professional manner and I felt safe in his hands.
Advice for Potential Travellers
. A lot of travelling by mini bus between destinations. I felt it longer than I expected. We went in September and saw temperatures vary between 16 c. and 34c daytime . Be prepared for a lot of early starts, this trip is full on. It is a truly beautiful country and whilst there is no doubt a lot security problems, I never encountered any and you should not be put off . At no time did I feel uncomfortable or at risk.
Reply from Exodus
We appreciate Richard taking the time to review his experience, and though we are heartened to hear that he found a good deal of positives about his trip and found it satisfactory overall, we’re sorry that some aspects left him disappointed.
We were unfortunately informed about a group flight cancellation at late notice by the airline at the start of this trip, which meant that Richard and his travelling companion arrived before the rest of the delayed group, and our local team made arrangements to keep them occupied – we’re really glad to hear that Richard enjoyed the tour of Soweto.
Regarding the suitability of another client on Richard’s trip, we do require that all pre-existing medical conditions are disclosed to us on booking, and we screen clients who are over 80 years of age for their suitability for an itinerary; however, aside from this we trust that our clients are able to self-certify using the detailed tour literature provided, including the grading of a trip and the information about terrain and distances walked. We find in general that this approach works extremely well and it is rare that issues arise such as Richard describes, though we are regretful that the client he mentions may have overestimated his abilities or the challenge of the walks on this occasion.
Regrettably, we are aware that on this departure a couple of walks could not be completed as expected, though the majority went ahead as planned and, in general, the feedback we received from Richard’s group was positive. Where possible, we always try to provide replacement activities should any parts of the itinerary not be achievable.
Overall, we are happy to hear that Richard got a lot out of his time in South Africa and experienced some truly memorable moments. We have taken his comments on board going forward, as while we’re confident this is a great trip we’re always looking to make improvements where possible for the future.
– John Penge, Exodus Product Manager