Most Inspirational Moment
The desert
Thoughts on Group Leader
Very good and helpful.
Advice for Potential Travellers
No.
We would like to thank Rebecca for taking the time to review her holiday, although we were concerned to read that her group experienced an accident, and that some other aspets of the trip were disappointing. We would like to assure Rebecca that all Exodus drivers hold the appropriate licences to carry passengers, and Rachid, the tour leader on this trip who has many years of experience, has explained that on this trip he did not consider the driving to be irresponsible. The accident was very minor, involving a local taxi, and fortunately was quickly resolved with no injuries or damage to either vehicle. We appreciate that some of the roads on this tour, especially in the mountains, are steep and windy, and are sorry for any distress experienced.
We are sorry for any disappointment caused by the cancellation of the hammam; this activity is offered in a remote village, and unfortunately at the time of the group’s visit there was not sufficient firewood available to provide this, although we understand that an alternative hammam was available upon the group’s return to Marrakech.
We regret that it was felt too much time was spent shopping. Generally speaking, the most convenient locations to stop in Morocco with suitable facilities will often have shopping areas. We find that many of our clients enjoy having the opportunity to browse and purchase souvenirs and local handicrafts, should they wish, but would like to assure Rebecca that people are of course under no obligation to do so.
We were pleased to read that Rebecca enjoyed other parts of the holiday, such as the camel riding and time spent in Marrakech. Tom Harari – Senior Product Manager