Most Inspirational Moment
Being in such a remote area with so much snow! Building and sleeping in a quizzed
Thoughts on Group Leader
Great
Advice for Potential Travellers
go for it
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Great trip – exceeded my expectation
Being in such a remote area with so much snow! Building and sleeping in a quizzed
Great
go for it
This is a fantastic trip, visiting many places of historical interest and trying good local food. The group leader had so much knowledge and experience that added to the holiday.
Seeing the beautiful Treasury in Petra.
Muayad Mismar was an excellent guide with a seemingly endless supply of historical facts, cultural observations, up to date news and anecdotes. He engaged very well with the group.
We travelled in early April and it became very hot in the open areas. After a long day walking in Petra, the golf carts are a wonderful way to get back to the entrance and well worth the 15 Dinars.
This was a great trip. We had a lovely group of people who got on very well and a great team from Exodus well led by Suresh.
Reaching the top of the hill at Nuwara Eliya on day6!
Suresh was wonderful. Very organised and knowledgeable. He kept us on the straight and narrow.
It was hot a humid so be prepared for that. Take electrolytes and drink plenty of fluids but save the beer for the end of the day.
A wonderful vist to Jordan not only seeing the wll known places such as Petra, the Dead Sea and Wadi Rum, but visting other historical sites and learning about the culture and people of Jordan who were very welcoming
Seeing the Treasurary in Petra after coming through the Siq. Our guide Muayad presented it to us in a wonderful way, and although in a way we knew what to expct it was still a wow moment.
We were very lucky with our brilliant guide Muayad, he imparted his knowledge of Jordans history and culture as we toured the country. He also organised meeting and eating with a local Jordanian family as well as introducing us to the food culture of Jordan. I found Muayad very caring as he notiiced my fear of heights and also helped me to clamber some of the steeper steps.
Jordan felt a very safe country to visit and we had no worries whilst there. also as a hearing aid wearer I would suggest wearing a head scarf whilst on the 4x4 drive in Wadi Rum as the wind can whistle around your ears.
We had a fabulous week. Very well organised;great walks; and visits to interesting places. Thano was excellent
Seeing the islands 46 years later - they have changed but not as much as I thought. Naxos was still recognisable.
Thano was excellent. Well prepared and SO knowledgeable.
Some of the walks are quite hilly so make a note of ascents and descents.
I love the Amalfi coast and was looking forward to this holiday but although as a whole it was a great experience I was left quite disappointed on more than one occasions. I heard from others that other Exodus holidays in other location have been much better. It seems to depend on the local Exodus team rather than on the agency staff in the UK.
Climbing Vesuvius
He clearly loves trekking and the mountains, but he wasn't the most caring leader. Our group was varied in age, from people in their 20s to others in their 60s, some had health conditions which requited slower pace of walking, but our leader was always at the front with the fastest and youngest, not knowing how the rest of the group are doing, are they coping, are they in pain. If I had his job, I'd like to know where everyone in my group is at all time. On the last day, the slower part of the group was not even given breaks. As soon as they caught up, they had to go again. Some of the activities were not scheduled with our best interest in mind, after climbing Vesuvius and walking around Pompei for hours we had 30 min for a rest in the hotel and had to go to a cheese tasting and then to a pizza making deminstration and then to dinner. Some people refused to go to all these activities. It was just too much for one day.
Your experience will depend very much on the group leader you get. The hotel was nice, rooms were new and comfortable, but the food at breakfast and dinner was not the best. Not what you'd expect from an Italian holiday and for the money you pay.
Fantastic week from start to finish. Great food and comfortable accommodation, equipment great also.
Nothern lights
Our guide was a kind and sweet man, he was clearly passionate about nature and was more than happy to share his knowledge about our surroundings
Spend time getting to know the others in the group.
Very enjoyable trip.
Visiting old cities of Famagusta and Nicosia
Gizer was an excellent guide, very knowledgeable and really brought the history of this fascinating island alive.
Good walking footwear essential
A truly great trip. Namibia is a big country and that becomes apparent very quickly. You can drive for hours on dirt roads without ever seeing any sign of civilisation. There’s a whole lot to see you won’t be disappointed.
That's a tough one as there were many. I'm not generally a big animal fan but here when you see a herd of giraffes in full gallop or a bull elephant about to attack the truck you are sitting in or a pride of lions making a complete blunder of attacking a large herd of zebras and wildebeast around a water hole, you cannot fail to be amazed!
We had a great tour guide in Ronney Kavari. I don't know how he managed to drive as well as be our guide. He an excellent game spotter and also knew his stuff on every aspect of Namibia.
Firstly regarding currency just buy South African Rand they don't tell you this but you can easily get it here in the UK and it works out as 1 Rand to 1 Namibian Dollar accepted throughout Namibia. Credit and debit cards are widely accepted but you will need some cash for some activities and some eateries. In the main though the card is good in most places. Secondly there are early starts, the distances are huge and a lot of roads are rough which makes it rather tiring but worth it. Thirdly we went on 24th March and didn't encounter any mosquitoes. I imagine that's a different story when it gets wetter.
Japan did not disappoint despite 3* hotel stays, lack of opportunities that purported to be arranged locally by your tour leader and are subject to availability none of which were available, poor planning of travel necessitating tickets bought on the day at the station, basic information provided at tourist sites and lack of organisation that curtailed one of the main Japanese sites.
Matsumoto castle at night and Okochi Sanso Gardens (not on itinerary)
A lovely man but questioning his experience of leading a group. Provided only information on sites that we read in leaflets, should have purchased train tickets evening before or early in morning rather than have us constantly wait for him to buy tickets whilst we waited, when asked about arranging a tea ceremony I was sent web links even after informing him there was no spaces all March and into April. He did provide links to Tokyo possibilities however several were for groups and others for minimum 2 people - difficult when a solo travellers.
Book all activities before trip - cultural, theatre, tea ceremonies, sumo wrestlers etc. do not rely on guide or company. Ensure you have read up on all temples/shrines before trip. Do not expect group dinners and there will not be one at the beginning of the trip.
Thank you for taking the time to submit a review about your recent Exodus holiday, Noreen. We are pleased to read that you enjoyed Japan overall, although we were concerned to receive your comments about your tour leader, aspects of your accommodation and general organisation of your trip. We appreciate the impact our leaders have on our customers’ overall experience in destination, so we were saddened to learn that yours appeared inexperienced in delivering a tour that met your expectations. According to our local team, your leader passed all the necessary training and has regularly and successfully led a variety of Exodus tours throughout the past six years, with generally good feedback, which we trust shows why we were confident to assign him to your trip. We acknowledge, however, that improvements can always be made, and we will be following up with him as a matter of priority to ensure that any skills gaps are addressed ahead of future departures, with a specific focus on improving his local knowledge. In terms of purchasing train tickets, this cannot always be done in advance and, in any event, the most cost-effective option is for our leaders buy them on the day. We appreciate that customers enjoy the flexibility that optional activities offer, so we are regretful that the visits you were interested in were unavailable. Our trip notes do indicate that all these activities are subject to availability, and it appears that the sudden surge in post-pandemic tourism in Japan has led to tickets being booked up much earlier than anticipated. We are, therefore, considering removing these entirely or adding information to our literature about booking well in advance to avoid disappointment. We recognise that Hiroshima is often a highlight for our customers, so we are sorry that you felt this part of the trip was rushed. This day involves a two-hour train journey each way and the sites can be particularly busy during the peak season, which limits the amount of time groups have here. We are currently considering adding a night here next season, which sadly cannot change things for you, but hopefully shows that we are endeavouring to act on your feedback. Finally, we regret that you found the room you were allocated at the last hotel to be rather cramped, as this must have taken some of the shine off your trip. Japanese hotels in urban areas are known for featuring small rooms as most are used by solo travellers on business trips and because cities such as Tokyo are so densely populated that space is at a premium. Nevertheless, we would never wish for our customers to be uncomfortable and please be assured that your comments will be factored into any future discussions about accommodation choices. We hope this addresses your feedback and that this experience has not deterred you from traveling with Exodus in the future.
Kelly Reid, Product Manager