Do you have any advice for potential travellers?
The one negative aspect of this trip was the Tschurtschenthaler Hotel. Although the basic standard of accommodation was good, there were major drawbacks and the big one was the standard of the cuisine. At best, it could be described as adequate and perfunctory. At worst, meagre and totally lacking imagination. Italy is going through austere times at the moment. I think that the austerity fed through to our meal times. Not good enough when we were paying upwards of £1,000 each and walking away hungry every day. The portions were stingy and the waitresses could be seen to be cutting portions in half in order to serve diners. When challanged on this practice, you received a hard stare. Add to this the lack of any flair and panache evident in the cuisine, I was extremely disappointed. For example, the salad bar consisted of tomatoes cut in quarters, lettuce and cold pasta. That was it. All other courses were served in small portions direct from the kitchen. Having experienced Austrian cuisine on skiing trips on many previous occasions, I regard it as essential to have a superb meal in plentiful portions at the end of a hard day's exercise. Just over the border, the Tschurtschenthaler experience was anything but. Another negative aspect was members of the group being told they couldn't leave the hotel because it the doors would be locked when they returned. Incredible. Obviously, this was not well received and the words 'prison' and 'school trip' were mentioned. The way round this was to request a special card to gain hotel access late on. However, only ONE hotel staff member could facilitate this and if she wasn't around, forget any help. This also applied to gaining WiFi access and other requests where some decision making was required. The hotel is family run by family members and whilst they are all pleasant and friendly, it is not otherwise a good customer experience. I would recommend future clients to AVOID this trip whilst the Tschurtschenthaler hotel is the choice location. In normal circumstances, I would officially complain to Exodus but the skiing and tuition were so good, they tended to compensate for this disappointment.