We experienced lots of organisational problems. When we arrived at our first hotel in Amboise, we were sent on a 20 min walk to another hotel. It took a long time to explain to the management of this hotel who we were. We were told that our bikes would be at the new hotel but they came later. The trip notes said we would collect our bikes from the shop. When the bikes arrived, they did not have an allen key (as promised) so we could not lower one of the seats (which we needed to do) and did not have a front panier with a waterproof cover for maps - as promised. It rained most of the time on our holiday so this was sorely missed. At our next hotel, our bags had not arrived when we got there so we could not shower or change after our cycle ride. They came much later. We were told the taxi had broken down and were offered dinner in the hotel, as compensation (but we had already planned to eat elsewhere). At the next hotel, they didn't know we were meant to be half board so there was quite a bit of negotiating to do. A final point was that we found the directions in the towns we visited to be very poor.