What did you think of your group leader?
Jonathan Chester......well lets start with his redeeming features. He appeared to be very familiar with Antarctica and had encyclopaedic knowledge of the area, a sound Antarctic pedigree and good working knowledge of maritime travel.
Unfortunately, I did not find him passenger focused, personable, caring, interested or inspiring. He seemed to be preoccupied with the Jonathan show, constant reminders of the films he's assisted with, 15 books he'd written and who he knows.
I expected the tour leader to lead by example and to show an interest in passenger satisfaction. On one occasion (following a request to submit photos for a slide show) I informed him that one of the ship PCs had a virus. He corrected me stating that there was only 1 PC. I advised him that my memory stick had been corrupted and that I had lost photos. I also advised him that another passenger had lost work and photos. Our glorious leader's response? "Go tell Dana" (another member of staff) thereafter turning his back and sauntering off. No apology, offer of help or solution, he couldn't even be bothered to pass the message on to the relevant person.
On the last evening there was a photographic slide show. Jonathan gave an overview and thereafter introduce the photo slideshow. Following this me and another passenger created slideshows with video footage. The other passenger asked if we could show them as they only lasted 3/4 minutes and some of the footage was pretty good. Yet again, our glorious leader was as much help and a chocolate teapot. He declined and stated that there wasn't enough time. Following the show there was happy hour within the bar. Me and the other passenger then sowed our videos in the bar area, a resounding success, people were asking for copies of our shows and buying us drinks. Thanks for the encouragement.
At one point he told a passenger that was in his 20's, that he was part of "generation X" and wouldn't amount to much. That's really appropriate.
All in all I was underwhelmed by Jonathan Chester and will be avoiding any future trips that he will be leading.