Do I need to book the trip to Robben island in advance?
We strongly advise booking in advance to avoid disappointment as this excursion is very popular. If you would like to book this excursion, then please advise the Exodus office at least 4 weeks before travel. The tickets will then be payable locally – this is to avoid disappointment as it is a popular tour. Once you have signed up then we cannot accept cancellations. Refunds will only be issued if we are refunded by the ticket office for adverse weather conditions etc.
Aurelija Selvestraviciute - Customer Operations
Can I bring my own saddle and pedals?
Yes. All the bikes are adaptable to be fitted with personalised bike parts. The support team accompanying the group will be able help with any bike alterations or damage to the bike along the entire trip.
Brendan Phelan - Customer Operations
Some days look quite long. Do we need to be experienced cyclists?
No. The leader carefully breaks up the distances covered with refreshment stops and lunch. The terrain will vary but clients are always free to hop on the support vehicle that shadows the whole group, if they feel like a break. Saying that, you do cover more ground than you think, especially with a tailwind behind you!
Will Shoubridge - Agency Sales
What cycling gear do I need?
Synthetic, cotton or merino wool tops will be perfect for cycling , especially when it's hot . Shorts (could be padded) will also be great as it will almost certainly be too hot for cycling in trousers. Stiff sole shoes are in general better for cycling but you could also go for sandals. A lightweight windbreaker (or water-resistant/proof top) may come handy in the unlikely event of a spell of bad weather ; however, in case of rain you may well go for being wet because of the rain rather than because of your own sweat under a jacket.
Rachel George - Customer Operations
Is it easy to get a visa on arrival?
British passport holders and most European and Commonwealth Passport holders can obtain visas on arrival in South Africa for no charge. Please note that all travellers to South Africa are required to have a minimum of 2 blank consecutive pages in their passport i.e. a left hand page and a right hand page to enable an entry visa to be issued.
Aurelija Selvestraviciute - Customer Operations
What vaccinations do I need?
Unfortunately we are not qualified to answer all your questions in regards to travel health, so we strongly recommend you contact your GP or a Travel Health Clinic at least 8 weeks prior to departure for up-to-date information. There will be limited information in the trip notes but you should always seek further qualified medical advice.
Nomad Travel Clinics are experts in preparing people for travel, providing advice on vaccinations, anti-malarial and staying healthy whilst overseas. We have arranged a special 10% discount for Exodus passengers on any vaccinations that you may require! Take along your Nomad discount card, sent with your confirmation pack, or call Exodus for your special discount code.
Visit www.nomadtravel.co.uk/exodus for further information.
For additional information please visit: www.fitfortravel.scot.nhs.uk
Charlotte Taylor - Customer Operations
Any tips for local food or restuarants in South Africa?
You should definitely try ostrich Sausages with traditional 'Pap' (Maize & water), as well as snoek fish cakes and the 'sexy' bread in Napier!
Some nice places to try this might be the Brass Bell in Kalk Bay or the Sea Forth Fish Restaurant, Boulders Beach.
Ian Langford - Sales team leader
Exodus staff - expertise on hand to help
All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email firstname.lastname@example.org and they will get the answers you need!
How do I join the Departure Lounge (forum) in the Exodus Community?
To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page.
To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel.
When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread. Please note: there will be a delay before your post/comment appears as intended because we moderate what is published on the website.
We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.