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Number of Reviews: 436 Overall score: *****
Kilimanjaro Rongai route, Tanzania
***** Written

KILIMANJARO CLIMB - RONGAI ROUTE

This was a fabulous trip, not exactly a holiday, more a lifetime experience. If you’ve never done anything like this before, or are not sure if it’s for you, I’d advise to just book it quickly before you talk yourself out of it - believe me, it’s not something you’ll regret (apart from maybe on summit night...but that’ll soon pass!). Even if you don't make it all the way to the top, you’ll have an amazing experience which will stay with you forever. We had a great group of people to trek with, and somehow we all made it to to the top. 
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Hindu performing puja, India
***** Written

GANGES EXPLORER

In principal, this should be a good holiday but it was spoilt by the tour guide Mr Avtar Singh.  I felt that there was too much time spent on the three train journeys which were very long and suggested that an internal flight could reduce this and that two nights in Varanasi at a more centrally located hotel would have been more enjoyable.
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Exodus Response

I thank Mrs Taylor for her valued feedback and assure you that we take feedback such as this very seriously. I understand that our leader, on this occasion, has underperformed for this group which is hugely dissapointing. At Exodus, we pride ourselves in having the best tour leaders in the business, so it was very disappointing to learn that you felt Avtar didn't do a good job on this trip. We were surprised to read your feedback as he has led Exodus trips for over 5 years and he usually receives excellent feedback from clients. I have previously been on a trip with Avtar and found him to be very informative, knowledgeable and enthusiastic. In our 2010 Leader Awards competition he was in the top 25 Exodus leaders worldwide, in 2009 he received a high number of votes and we cannot recall receiving feedback previously to suggest that he is patronising or obnoxious. We have carried out a detailed review of this trip with the leader and please be assured that we will continue to closely monitor feedback about Avtar to ensure that he is meeting our expected high standards.

I also appreciate the feedback regarding the itinerary. I understand the point about three overnight trains however the only route on which a flight could be used would be between Varanasi and Kolkata and whilst we realise that some clients may be happy to pay the additional cost, we feel that this may make the trip prohibitively expensive for the majority of our clients. However I will continue to monitor feedback very closely and review the design of the trip accordingly.

Katherine Tory - Product Manager for India
Kayaking group in Halong Bay, Vietnam
***** Written

TRAILS OF VIETNAM

An intensive introduction to a wonderful country. Hikes and bikes took us off the beaten tracks. Very well organised and we were well looked after. Thoroughly recommended.
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Coatimundi crossing a jungle road with cyclist, Costa Rica
***** Written

CYCLE NICARAGUA, COSTA RICA AND PANAMA

A varied, enjoyable trip with something for everyone.  Cycling generally to the mderate end of the scale, but with some more significant climbs to add a suitable level of challenge.  Be prepared for some extended transfer spells on the minibus.
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Taj Mahal, India
***** Written

HIGHLIGHTS OF NORTHERN INDIA

A whistle stop tour of the amazing sights of Northern India. Every place we visited was world heritage standard. After one day I felt like I had been in India for a month as Rajasthan is an assault on the senses but in a good way and I was really glad a booked the tour. Of the 8 nights of the tour 5 were in great hotels, palaces even, 1 dodgy hotel and 2 on the train. So for the price I thought it was good value.
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Snowshoeing in the Dolomites, Italy
***** Written

SNOWSHOEING IN THE DOLOMITES

A perfect way to spend Christmas - in an amazing winter wonderland. The scenery was stunning and the walks were absolutely fantastic - planned and thought out carefully by our superb guide.  Very little travelling required each day and our guide always played the best tunes in the mini-bus to keep us awake! The hotel was warm, cosy and very festive.  Great to have a swim and a sauna after a day in the snow. A pre-dinner drink in the lounge by the roaring log fire was a great way to relax whilst our guide dutifully informed us about the plan for the next day. I can't think of a better way to spend a winter holiday.
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Locals in conical hats looking out over Halong Bay, Vietnam
***** Written

VIETNAM ADVENTURE

An extremely comprehensive trip covering this inspiring country.  It was a real trip of contrasts, from the more conservative and overtly communist North to the more westernised South, so that you can get a real feel of what Vietnam is like today. 
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