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Number of Reviews: 434 Overall score: *****
Hindu performing puja, India
***** Written
The Ganges: Ardh Kumbh Mela

GANGES EXPLORER

2
In principal, this should be a good holiday but it was spoilt by the tour guide Mr Avtar Singh.  I felt that there was too much time spent on the three train journeys which were very long and suggested that an internal flight could reduce this and that two nights in Varanasi at a more centrally located hotel would have been more enjoyable.
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Exodus Response

I thank Mrs Taylor for her valued feedback and assure you that we take feedback such as this very seriously. I understand that our leader, on this occasion, has underperformed for this group which is hugely dissapointing. At Exodus, we pride ourselves in having the best tour leaders in the business, so it was very disappointing to learn that you felt Avtar didn't do a good job on this trip. We were surprised to read your feedback as he has led Exodus trips for over 5 years and he usually receives excellent feedback from clients. I have previously been on a trip with Avtar and found him to be very informative, knowledgeable and enthusiastic. In our 2010 Leader Awards competition he was in the top 25 Exodus leaders worldwide, in 2009 he received a high number of votes and we cannot recall receiving feedback previously to suggest that he is patronising or obnoxious. We have carried out a detailed review of this trip with the leader and please be assured that we will continue to closely monitor feedback about Avtar to ensure that he is meeting our expected high standards.

I also appreciate the feedback regarding the itinerary. I understand the point about three overnight trains however the only route on which a flight could be used would be between Varanasi and Kolkata and whilst we realise that some clients may be happy to pay the additional cost, we feel that this may make the trip prohibitively expensive for the majority of our clients. However I will continue to monitor feedback very closely and review the design of the trip accordingly.

Katherine Tory - Product Manager for India
Kayaking group in Halong Bay, Vietnam
***** Written
Trails of Vietnam

TRAILS OF VIETNAM

4
An intensive introduction to a wonderful country. Hikes and bikes took us off the beaten tracks. Very well organised and we were well looked after. Thoroughly recommended.
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Coatimundi crossing a jungle road with cyclist, Costa Rica
***** Written
Cycle Nicaragua, Costa Rica & Panama

CYCLE NICARAGUA, COSTA RICA AND PANAMA

3
A varied, enjoyable trip with something for everyone.  Cycling generally to the mderate end of the scale, but with some more significant climbs to add a suitable level of challenge.  Be prepared for some extended transfer spells on the minibus.
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The Amar Singh Gate of Agra Fort
***** Written
Highlights of Northern India

HIGHLIGHTS OF NORTHERN INDIA

4
A whistle stop tour of the amazing sights of Northern India. Every place we visited was world heritage standard. After one day I felt like I had been in India for a month as Rajasthan is an assault on the senses but in a good way and I was really glad a booked the tour. Of the 8 nights of the tour 5 were in great hotels, palaces even, 1 dodgy hotel and 2 on the train. So for the price I thought it was good value.
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Snowshoeing in the Dolomites, Italy
***** Written
Snowshoeing in the Dolomites

SNOWSHOEING IN THE DOLOMITES

5
A perfect way to spend Christmas - in an amazing winter wonderland. The scenery was stunning and the walks were absolutely fantastic - planned and thought out carefully by our superb guide.  Very little travelling required each day and our guide always played the best tunes in the mini-bus to keep us awake! The hotel was warm, cosy and very festive.  Great to have a swim and a sauna after a day in the snow. A pre-dinner drink in the lounge by the roaring log fire was a great way to relax whilst our guide dutifully informed us about the plan for the next day. I can't think of a better way to spend a winter holiday.
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Locals in conical hats looking out over Halong Bay, Vietnam
***** Written
Vietnam Adventure

VIETNAM ADVENTURE

3
An extremely comprehensive trip covering this inspiring country.  It was a real trip of contrasts, from the more conservative and overtly communist North to the more westernised South, so that you can get a real feel of what Vietnam is like today. 
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Trekking to Thyangboche, Everest Basecamp trek, Nepal
***** Written
Everest Base Camp

EVEREST BASE CAMP

4
it was a good trip and I am happy with what I got. I wrote you an e-mail or two after coming back, I hope you have received them, there were a few things there that I pointed out, was kind of hoping for an e-mail back.
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